Control room for truck drivers. Freight dispatcher for private drivers. private dispatchers for cargo transportation will solve a number of problems

Cargo transportation in your car through a dispatcher - how much you can earn, what are the reviews of drivers, is it worth agreeing to such a job. Working conditions usually offer the same - 10-15% of the order, which is either held by bank transfer or transferred in advance or at the end of the month. As usual, the reviews of drivers about working through the dispatcher are different - some complain about the “scam”, others have been cooperating for years and are satisfied.

You should immediately warn those who are looking for a dispatcher on the Internet - you cannot send a scan of your passport, or give any passwords from ATI with statistics, provide personal data, and so on. They will take a loan for you, or someone else's cargo will be stolen.

There are a lot of scams. You can cooperate with the dispatcher only with a real contract, and only this option will be considered below.

So, the advantages of working through the dispatcher:

• There are almost always orders;
• They pay for the work even if the owner of the cargo is clamped;
• You can call the car for a replacement, in case of breakdown, for example;
• Help with documents, pre-trip inspection.

Cons of working through the dispatcher:

• Low rates;
• They can throw or deduct a lot from the payment;
• Bad attitude;
• Money may not be transferred immediately, but later.

If it is an awning or a booth, then working through the dispatcher is beneficial only at first for experience. Then there is no point in this, because the competition is huge, the dispatcher of gazelists is not appreciated, they are always looking for novice fools who are ready to work for 100 rubles an hour.

Better attitude (and rates too) if your own car has some unpopular equipment. For example, this is a refrigerator, a vacuum truck, a barrel, a dump truck, a trawl, and so on. Here the competition is small, the rates are kept, the dispatcher is treated better and such drivers are valued.

How much can you earn?

Usually rates are lower due to a large number wanting in large cities, so almost everything is squeezed out of drivers. That is, working through the dispatcher on your Gazelle, it is already unrealistic to recoup the car. Well, what is 250-300 rubles per hour in Moscow? Even if you manage to hit 10 hours a day, all the same, with this money, with such a mileage, you can barely pay for gasoline and yourself for dinner. And these are the real rates offered by some controllers.

A month through a dispatcher, working like Papa Carlo, you can earn about 30-40 thousand rubles. This is the average rate.

There are, of course, closed shipping companies, which are very difficult to get into. They take them there mainly by acquaintance, only on good equipment, so you can earn 50-80 thousand there.

Sometimes it is beneficial to cooperate with other drivers by agreement. For example, one cannot take an order for this time, transfers it to a partner for a 10% reward. And the client is happy, and the driver is well.

In general, cargo transportation in your car through a dispatcher is a controversial topic, but for the most part not very profitable for a permanent income.

Currently, the transportation of goods by road is very much in demand. Freight transport is the most accessible and efficient and in a simple way delivery, as it requires a minimum number of approvals and documents.

In addition, most of all administrative procedures are carried out, which are the link between the transport company and the sender of the goods. Today, private freight dispatchers are individuals or organized companies, whose tasks include searching for orders for cargo transportation, as well as their full support. The differences between citizens and organizations are not significant, since they perform the same functions, the difference is only in the number of transactions made.

private dispatchers for cargo transportation solve a number of problems

Private dispatchers for cargo transportation have as their task the search for new customers, both among carriers and among consignors of cargo, the development of the most optimal route, the preliminary calculation of the cost of services, the preparation of the necessary accompanying documentation, as well as the collection of information and the provision of information on passing cargo. Organized private dispatch services can sometimes provide armed escort for especially valuable cargo.

Cargo transportation with a private dispatcher from Mobile Logistics has a number of advantages:

• Our prices are the lowest for cargo transportation with a private dispatcher
• Cargo transportation with a private dispatcher is carried out by qualified professional drivers and loaders
• In our fleet only modern and comfortable cars
• Cargo transportation with a private dispatcher with Mobile Logistics saves time and money

Sometimes private dispatchers for cargo transportation, who have certain experience and knowledge, accompany cargo transportation, office moving, not only in Russia, but also abroad. As a rule, such support is carried out on the territory of the CIS countries and Customs Union, in which the domestic legislation is similar to the Russian one. In this case, in addition to their direct duties, they perform the functions of a private customs broker.

Cargo transportation with dispatcher

As a result of his activities, a private dispatcher gains experience, analyzes, systematizes, updates and develops a customer base. If a citizen acts as a private dispatcher, then he will not be special work in the future to find a job in a large transport company. To work as a private dispatcher, you must have Internet access, a multi-line telephone and a notepad for notes.

Schedule private dispatcher establishes independently, but, as a rule, this is an irregular day. Also, the basis for the success of such a dispatcher is his tact and courtesy in dealing with customers at any time of the day. Depending on the number of completed transactions, the income of a private dispatcher directly depends.

Logistics - promising direction businesses, where there is a shortage of qualified specialists. Since this activity involves remote work, most logisticians prefer to turn their own house into a kind of control room. Below we propose to consider the questions of what constitutes a home freight dispatcher, where to start and how to properly organize this business.

A freight dispatcher is a person who helps to contact the cargo owner with the direct executor

The most profitable areas of logistics

The high level of income of representatives of this profession is pushing an increasing number of people to master the necessary skills. However, many overlook the number of loads in this area. That is why, before talking about how to become a logistician, let's pay attention to the main nuances this direction.

In logistics, there are three separate areas that allow remote work:

1. Dispatching service- an employee in this area acts as an intermediary between the truck driver and the customer. AT labor obligations dispatcher includes receiving calls from potential customers, appointing a contractor, as well as calculating the cost of the cargo transportation itself. In addition, the representative of this direction should deal with the coordination of various details of the delivery. In most cases, the customers are small companies who do not have trucks. The work of the dispatcher is carried out in shifts and is highly paid. The lack of necessary practical knowledge makes this vacancy desirable for women on maternity leave.
2. Logistics sales manager– the duties of a representative of this direction include comprehensive measures to attract potential customers. The logistics service manager must constantly study changes in the market, as well as maintain a database of potential and regular customers. The duties of representatives of this profession include the preparation of reports and the conclusion of contracts, as well as the promotion of the company on the market. Managers work directly with manufacturing enterprises and companies producing marketable products. The level of income of a representative of this area depends on the number of deals made, since the salary is calculated on the basis of percentage deductions.
3. Logistics- the most valuable personnel in this field of activity. The logistician's task includes coordinating the work of the warehouse, tracking the status of transportation, calculations aimed at reducing costs, selecting customers and developing a route. Most often, a company acting as a supplier of inventory items is engaged in hiring these specialists.

What does it take to become a logistician?

Unfortunately, the current level of domestic education is insufficient for the education of highly qualified professionals. Therefore, you can get the necessary knowledge only in private courses or during practice. However, before starting to deal with logistics, a minimum set of theoretical knowledge is required.

Only a competent and experienced freight forwarder is able to find for the client in short time transport required for delivery various kinds goods

Ability to understand types Vehicle, knowledge of the most popular routes, classification of inventory items and methods for calculating the most convenient way to the destination - will allow you to get the maximum income from this activity.

In order to work from home, you should take a number of logistics training courses:

1. ESHKO course. This course includes thirty individual lessons with experienced teachers. The average cost of a month of training is about ten dollars. Training is carried out remotely with the help of special magazines that consider the main tasks encountered during practice;
2. Logistics course provided by the Lectorium website – this program based on fifty videos and sixteen practical tasks. The duration of the training is about 4 months. The development of this course was carried out by specialists from the St. Petersburg Polytechnic University. Training takes place in online mode on a free basis.
3. Training courses at the Moscow State Technical University. During the passage of this course, students will be faced with solving eight problems taken from practice. Students of this course will gain knowledge about the rules for choosing a carrier, calculating fuel and lubricants, as well as working with various trekking systems. The organizers of this course provide their students with the opportunity to visit companies involved in cargo transportation. The cost of a full course of study is about 25,000 rubles.

However, in order to feel confident in this profession, you need to acquire additional skills. Constant self-improvement and acquiring new knowledge increases the chances of getting a highly paid position. Considering the question of how to make money on cargo transportation, you need to focus on the need for the following knowledge:

1. English language. Knowledge of English language opens the prospect of cooperation with foreign companies, which significantly increase the potential income.
2. Knowledge of computers and applications. In order to work as a freight dispatcher, you must be able to work with Microsoft program Excel. It is in this program that the majority of economic and statistical calculations and the execution of current documentation are made.
3. Marketing and communication technology. The task of the dispatcher includes constant contact with carriers and customers. That is why the logistics service employee must be endowed with communication skills and the ability to resolve controversial issues.
4. Time management. The dispatching service of cargo transportation must be in touch within twenty-four hours. Most dispatchers work in shifts, which requires the representatives of this profession to be able to plan their own time.
5. Knowledge of the geographical features of the regions. Employee logistics company must know all the geographical features of the regions that will be encountered in the work. The logistician's task is to work with a map, analyze climatic conditions and study the socio-political situation in the region where the main activity will be carried out.

In most cases, the organization acting as the employer is responsible for the training of controllers. In order to assess the prospects of this professional area and career development, you should start your development as a specialist from the position of a dispatcher.

The dispatcher at home is a special employee who is responsible for receiving and transmitting information

Work mode and income level

Despite the prospect of a high and stable income, it should be understood that logistics is a complex task that requires a person to constantly process large amounts of incoming data. The ability to make decisions in stressful situations is not available to everyone, therefore, before diving into this area, you should carefully analyze the tasks that you will face during work.

The average monthly income of a beginner in this field is about 15,000 rubles. A real specialist in this field is able to earn up to 250,000. It is important to note that this level of income can only be obtained if you are permanently employed in one organization. Specialists of the middle category, working at home, earn about 70,000 rubles.

It should be clarified that the amount of monthly income is directly dependent on the type of activity. Working as a home freight dispatcher involves shift work, which means that employment will be only 10-12 days per month. In most organizations using the services of remote dispatchers, the daily rate is about 1,000 rubles. Thus, the amount of monthly income will be about 15,000 per month.

A manager in the field of sales of logistics services does not receive a fixed rate, but a certain percentage of the contracts he has concluded. Despite the fact that the representative of this direction works in a standard schedule, the number of deals made has a wave-like character. Based on this, it is rather problematic to calculate the level of monthly income.

Let's look at an example of a deal. Imagine that the sales manager managed to conclude a contract worth 25,000 rubles. In this example, the income from the conclusion of the contract will be about 7,000 (30%). At proper organization labor activity, the number of concluded transactions can reach ten. Based on this, we can say that this lesson can bring about 70,000 rubles every month.

The average salary of the logisticians themselves is from 120,000 rubles and more. Work as a logistician at home is carried out in the form of outsourcing. This means that your main task will be to constantly find and attract new customers. The employers of "home" logisticians are most often small companies that do not need to use such services frequently. Conclusion labor agreement about working remotely large enterprises complicated by the nature of this activity.

Freight dispatcher at home - a very convenient job for cargo owners

Necessary equipment

The presence of theoretical and practical knowledge in the field of logistics is not enough to start labor activity. To work remotely, you need to properly prepare workplace, in order to avoid possible interruptions.

In order to carry out dispatching services for cargo transportation, you need a modern computer with broadband Internet access. At your fingertips should always be a smartphone that also has an Internet connection. Most professionals in this field use several phones in order to always be in touch.

A special program for receiving incoming calls must be installed on your computer. For greater mobility, you will need to purchase a special headset. Since the task of the dispatchers is to print various documents, you will need to purchase a printer and scanner. The work of managers often requires digital signature in order to be able to conclude transactions via the Internet.

The average cost of organizing a workplace is about 50,000 rubles. Therefore, before purchasing necessary equipment It is worth considering in advance the area in which you are going to operate.

Where to look for clients

When considering how freight dispatchers work, consideration should be given to Special attention methods of finding potential customers. Main client base in this type of activity consists of small enterprises carrying out trading activity and product manufacturing. In addition, rental companies can become your clients. storage facilities or providing forwarding services. Vacancies in this business area are divided into two main areas:

• vacancies for beginners with a minimum pay;
• vacancies for professionals with extensive practice.

Transport services in recent years have been using in great demand and, as practice shows, give a good profit

It is best to work at home with vacancies from the first option, since this practice will allow you to gain experience and gain the necessary knowledge for further development as a specialist.

You can find the first employers on various job sites, freelance exchanges and professional forums.

Often, novice logisticians begin their professional activity from sending resumes to companies engaged in cargo transportation. In order to get your first order, you need to find several shipping companies in your area and visit their web pages. Such sites often contain a "vacancies" section. By sending your resume to email address employer, you should indicate in advance that you are looking for remote work.

One of the key points when looking for future employers is a well-written resume. A novice specialist without rich practical knowledge should indicate the level of his education. If you have gone through several various courses training in this area, be sure to include this point in your resume.

In contact with

For private drivers, this is an additional 50% of orders. Logisticians and dispatchers help to find convenient and profitable orders for both drivers and customers looking for a car. By driving in the search for the Internet looking for a load or finding a load, you can get a lot paid services and not find a passing timely option. The Freight Dispatcher can help you cargo search through the website of cargo transportation //website/ throughout Russia: Moscow, St. Petersburg, Rostov-on-Don, Krasnodar, Nizhny Novgorod, Kazan, Yekaterinburg, Volgograd, Voronezh.

Free cargo search via Telegram, VK, Web version

Free search for cargo through, VK, Web version on our website Poputnogruzoff. We offer to find cargo through a dispatcher throughout Russia for private drivers of a 20-ton truck or for gazelles up to 2-2.5 tons. We work through Cell phones, Telegram and Vkontakte and through the website //website/

We invite truck drivers to cooperate:

• Gazelle farmer, booth, awning
• 5 ton Foton Mercedes Man
• 10 ton Foton Mercedes Man
• Truck 20 tons Foton Mercedes Man
• Refrigerator + - 20C
• Open board: Katyusha, pyramid
• Isothermal van
• All-metal body

Buyers, while doing it on the most favorable terms. That is, spend less time, fuel and other resources that require financial costs. To organize such transportation, it is necessary to take into account a number of factors. The whole process includes many links. But many rightly believe that the dispatcher is the main one here. He's a forwarder. Therefore, aspiring entrepreneurs and those who need to expand their staff are thinking about how to find a good freight dispatcher. This is an extremely responsible position, therefore, the choice of a candidate has to be approached very carefully. Here, a number of personal and professional characteristics of the dispatcher are taken as a basis. If he meets all these requirements, then the level of performance of his obligations will more than satisfy the employer.

Recommendations for finding a dispatcher for cargo transportation.

Who is it

It is important to note right away that the search for a freight dispatcher for cooperation on mutually beneficial terms is a rather complicated procedure. Although there are many potential candidates on the market, not all of them are right for you. But first you need to understand who is a cargo dispatcher who deals with the transportation of various goods to the required points. The dispatcher or forwarder is called the production unit, whose task is to create effective communication between carriers and cargo owners. talking plain language, this specialist must find suitable look transport for the delivery of goods, based on the requirements of the cargo owner and personal professional skills.

Goods owners do not always understand exactly how their cargo needs to be delivered. Therefore, the dispatcher must prompt, give his recommendations and advise the correct way out of this situation. Further, for the movement of goods throughout its entire route directly to the destination. Additionally, this specialist can establish interaction between several clients when it comes to the transportation of groupage cargo. When the goods reach their destination, the work of the dispatcher is considered completed. And he receives a well-deserved remuneration, provided for by the contract concluded with the employer.

Efficiency freight traffic It has great importance in the profitability of such a business. The less resources spent on transportation, provided that all requirements are met, the higher the final profit. And in many respects the success of such a business depends on the presence of a competent freight forwarder in the state of the entrepreneur-carrier. That is why the dispatcher involved in the transportation of goods is so valued in the labor market. good specialists it is not very easy to find if you place increased demands on their qualifications and other important characteristics.

Search for specialists

• in online mode;
• offline.

You should not be afraid to use modern search tools. It is online that you can find the bulk of suitable candidates. At the same time, you do not have to check each of the potential forwarders through a personal conversation. A resume compiled by candidates can tell a lot about efficiency and professional suitability. But offline methods should not be excluded. Features if you actively communicate with people who are potentially familiar with dispatchers. Let's start with where you can find a freight dispatcher. It is better to search in parallel with the help of several sources in order to expand the potential list of candidates.

There are a lot of free transport forwarders on the job market. At the same time, you need to seek and find only the best. If you need a competent and responsible specialist, search using the following tools:

• Transport markets. They are a kind of online forwarders. With the help of special websites, companies provide an opportunity to study the features and characteristics of the program, determine potential dates and optimal routes. But this is more suitable for one-time transportation. You should not count on their help in organizing a cargo transportation business;
• Job sites. Literally in every city there are special sites or resources that operate in all regions of the country, where people publish their own ads in order to find an employer. You can simply view ads, or post your own as an employer. Only here it is important to introduce strict restrictions for applicants so that you do not receive a bunch of useless calls from candidates who do not meet your requirements at all;
• MASS MEDIA. These are different printed publications, which also have sections with vacancies. The number of offers from good dispatchers in them is less than on the Internet. On the other hand, local print media usually operate strictly within one locality. This means that it will be easier for you to find a person who is geographically advantageous for a job offer. If a specialist is from another region, he may additionally require to organize housing. And this is an additional cost for the employer;
• Acquaintances and friends. If you have friends who are engaged in cargo transportation or have something to do with them, it will not be superfluous to find out about potential worthy forwarders for your company. You can trust such people, and therefore they are unlikely to advise an unqualified or problematic candidate for a position;
• Competitors. If an excellent specialist is found in the carrier company, no one will just want to give him away. There are many good forwarders, but most of them are already employed. But since you only want the best, you'll have to work hard before finding them. One of the options for finding a freight dispatcher is to poach a person from a competitor team. Not everyone is ready to take such a step, but this option should not be ruled out anyway.

By combining all these tools and putting in some effort, a freight dispatcher will definitely be found.

Weeding out candidates

Worthy controllers must first pass a sort of selection. The organizer is the employer himself. First you need to decide on the list of requirements that you are going to present to candidates. If you yourself do not know what you want from a specialist, this can become big problem. If necessary, consult with experts. Typically, this list includes certain restrictions and requirements for:

• gender;
• age
• professional experience;
• education;
• material and technical equipment;
• personal characteristics;
• possession of certain programs and equipment;
• work schedule;
• wages.

When carrying out cargo transportation to search for cargo at their current location, monitor the course of events and transmit relevant information to management, good dispatchers must have certain skills, training and a decent level of logistics. Experienced employers are advised to post their own job search ad for such a position. And it is better to do this through well-known sites and media. So the number of potential candidates will expand significantly. Plus, you don't have to look for them yourself.

But in order to avoid contacts with dubious people, focusing on really worthy controllers, you should make a number of requirements.

1. Summary. Before contacting a potential employer, the applicant must send a detailed and well-written resume. This is basic information, on the basis of which you will be able to get a detailed answer to everything. topical issues. Otherwise, each phone interview will take too long. If you do not like the resume or are in doubt, such candidates should be screened out.
2. Professional skills and training. If the resume is good, it is worth organizing a preliminary telephone interview. You should find out what kind of material and technical base the specialist owns, since the dispatcher cannot go to work empty-handed. You also need to ask about the skills of owning those programs and databases with which your work on cargo transportation is closely related.
3. Previous employment. A qualified and experienced specialist cannot be so without work experience. Therefore, you need to find out where he worked, what position he held and why he left the previous company. If you have no doubts about the candidate and you consider him worthy for your vacancy, it will still not be superfluous to contact the previous employer.
4. Stability check. This method is not often practiced, but in fact it gives a real opportunity to look at a person in stressful and difficult situations. To do this, a certain scenario is modeled, in which the candidate will be able to show his ability to smooth out conflicts, quickly respond to problems with cargo transportation and quickly analyze information.
5. Probation. Even the most thorough does not give a 100% guarantee that you have found the best freight forwarder. Therefore, a trial period should be established. If during this period the specialist manages to prove himself and prove his professional suitability, then he will become a full-fledged employee of your company.

Some believe that such a thorough approach to the selection of candidates is a waste of time. It's easier to contact special agencies who will pick up a forwarder, or hire a friend. But there are many pitfalls here that may not play in your favor. Therefore, the best solution would be a detailed independent selection of candidates with strict requirements for applicants.

The cargo transportation carried out through the dispatcher largely affects the profitability of the company. If the freight forwarder does an excellent job with his duties, then the company will be in good standing. And this entails new orders and new customers.

Personal qualities and professional skills

The selection of candidates does not end there. During the interview or already probationary period the employer should pay attention to several important points your potential new employee.

1. Politeness. Monitor how the freight dispatcher works. He is obliged to communicate politely and be courteous, not to succumb to aggression from clients and customers, which happens quite often in the work of a freight carrier. Politeness has a positive effect on the attitude of customers towards your company. There is nothing surprising here. Still, it is much more pleasant to deal with courteous and courteous people than with frank boors. No matter how professional they are.
2. Stress tolerance. An extremely important characteristic, which is often forgotten, is immediately official. But not all people are ready for conflicts, aggressive attitudes and other stressful situations. Because of this, many are simply lost, they cannot orient themselves, which disrupts the entire cargo transportation process. Therefore, it will not be superfluous to check how the candidate will behave in difficult situations.
3. Excerpt. Yes, and a good dispatcher cannot do without it. After all, sometimes you need to explain the same thing to the client several times, convey important information to drivers, try to convince something or force them to abandon unreasonable decisions. Therefore, it is worth adding to endurance such a quality as perseverance.
   
4. Psychology skills. This is the ability to convince, to find profitable ways to resolve conflicts with minimal damage, to remain right, but at the same time let the other side of the conflict think the same way. But not every dispatcher is a born psychologist. Such skills come only with experience.
5. Work with modern equipment. We are talking about those tools for cargo transportation that are being actively implemented now. Therefore, the candidate is required to own a computer, the Internet, special programs and databases.
6. Ability to analyze the market. In order to effectively carry out cargo transportation, you should know how things are in the service market, how much competitors ask for and offer more profitable terms not going to the detriment of their own company.
7. Fleet, route, delivery options and range of services offered. The dispatcher gets acquainted with all this directly at the place of his new work. But the candidate is obliged to process such information as quickly as possible in order to be able to quickly convey it to potential customers. Many customers highly appreciate forwarders who are able to offer several alternative options for the delivery and transportation of their goods at the same time. The ability to choose everything is more attractive than the need to independently compose complex routes and understand issues in which there is objectively not enough qualification.
8. Work with documents. The dispatcher does not just tell drivers on the phone where to go. This is a multifaceted job with a wide range of responsibilities. One of them is the preparation of papers for cargo transportation, contracts and other documents. The head of the company is obliged to strictly control all the documentation. But if the freight forwarder does an excellent job with his tasks and does not make mistakes, many entrepreneurs completely rely on their dispatcher.
   

This approach makes it possible to select truly professional freight forwarders who are able to perform their duties efficiently and effectively. But for this, the head of the enterprise will have to make an effort.

How the work is done

Let us give an example of a scheme according to which the activities of a cargo transportation dispatcher are carried out. He is a key link in a company that provides services for the transportation of goods.

The work of a transport dispatcher is really difficult and responsible. Not surprisingly, many companies approach the selection of candidates for this position very carefully. You can find a decent specialist. But it is important to understand that the real professional skills of a freight forwarder can only be found out in working conditions. Therefore, for such specialists, despite their past merits and many years of experience in other companies, most firms prefer to draw up agreements on the condition of a preliminary trial period. This is a normal practice, so potential candidates for the position of cargo dispatcher should be prepared for this.