3 business qualities. Personal qualities for a resume. Nobody is perfect

When hiring, the manager must correctly assess the positive and negative qualities of a specialist. When choosing a candidate for vacant position counted as professional quality employee, as well as his personal characteristics. The new person will have to prove himself and become part of the team.

The staff is selected according to the level of professionalism

What an employer needs

The qualities of the ideal worker are determined by the labor organizer. This is the owner of the enterprise or another person responsible for recruiting. For him, both business and personal qualities of the applicant are important. The business qualities of an employee are the ability to qualitatively and timely perform the tasks that the authorities put before him. This is possible if you have the appropriate education and work experience in the same field. The manager must understand whether new employee useful to the enterprise.

Assessing the personal qualities of applicants for a vacancy is another task of the manager. It is important that the newcomer is able to prove himself and become part of a friendly team. With similarities business characteristics Applicants are hard to choose from. A correct assessment of personal merits will allow you to choose the best candidate.

Professional quality

When applying for a job, the professional qualities of a person are evaluated. The manager needs to know whether the employee will be able to perform his tasks. Which of them are the most in demand:

• education, specialty;
• quick adaptation to new working conditions or quick learning;
• willingness to work overtime;
• professional integrity;
• customer interaction skills;
• teamwork skills.

Positive properties may relate to a certain mindset, external data or physical form. Lots of options. Managers have different preferences for employee characteristics. It depends on the characteristics of the profession and the personal wishes of the leader.

Personal characteristics

The personal characteristics of the applicant can make up for his professional shortcomings. Labor skills will not help solve problems or conflicts in the team. Therefore, the following are taken into account:

• discipline;
• politeness;
• sociability;
• persistence;
• tact;
• stress tolerance.

Employees are also valued: enthusiasm, vigor, determination, punctuality and diligence.

Lack of communication skills does not play into the hands of the employee

Indication of negative characteristics in the resume

Sometimes applicants for work note their negative qualities in the resume. It's not always to the detriment. Maybe this is how a person shows his honesty. Need to check it out. The most common negative qualities in a resume are:

• lack of experience labor activity or education;
• the presence of bad habits;
• straightness;
• inability to lie;
• problems with a sense of humor.

The attitude of the employee to work is idealized by him.

To clarify the situation with the shortcomings, you need to ask the applicant to tell about them in more detail. Then the “restlessness” indicated in the resume may turn out to be a desire to work at a fast pace, switching from one task to another.

And "straightforwardness" - the ability to negotiate with customers quickly and confidently. As a result, it will become clear to the manager what qualities of the applicant are hidden behind the "shortcomings" item.

Search good worker begins with the reception and analysis of resumes. In it, a person indicates his strengths. Managers face such a problem as data similarity. This is typical for resumes in which positive qualities are mechanically entered in the column “professional and personal qualities”: responsibility, attentiveness, punctuality, efficiency. The employer is not surprised by this. Finding out what is meant is very simple: you need to ask the candidates about it. If a person talks in detail about his merits and gives examples, then he meets the requirements of a vacant position.

There is also advice for people who are looking for work. To make your resume high-quality and non-standard, replace the usual words with new ones: efficiency can mean the ability to work with a lot of information or the willingness to work overtime.

Criteria for selecting human resources

Ways to evaluate an employee

There are more effective ways to select a candidate than the standard resume review and interview. The characteristics of the business qualities of an employee can be assessed by specialists. Some enterprises have special personnel assessment departments. Their work is based on the following methods:

• testing;
• letters of recommendation;
• exams;
• psychological trainings (role-playing games and case studies).

popular and effective method personality assessments - role-playing game. It artificially recreates the organization of work: dramatization of difficulties, conflict situations in a collective.

In such a game, you can set a goal. This will help to evaluate the positive and negative aspects of competitors for the vacancy.

Influence of the profession

Labor activity requires certain professional skills from a person. To simplify the process of finding a new employee, it is important to narrow the circle of applicants for a vacancy. To do this, in the job advertisement, you must specify certain characteristics:

1. For the service sector: communication skills, ability to work with clients, courtesy, courtesy, flexibility of thinking, etc.
2. For entertainment and promotion: teamwork, communication skills, the ability to interest people, charm and energy.
3. For office vacancies (accountant, system administrators, etc.): mathematical mindset, attentiveness, organization, ability to work with a large amount of information.

There are general characteristics. Employers always appreciate attentiveness, determination, stress resistance. People who are looking for a job know this and write these qualities on their resumes. It won't help you get a job. The employer needs information about the specific skills of the applicant.

Professionalism and excellent knowledge in the field of work of the enterprise do not make a person the best candidate for a job. There are qualities that may be more important: attentiveness, hard work and a pleasant appearance in the service industry are crucial.

For office workers, these qualities are not so important. The list of requirements for a candidate for a job depends on the characteristics of the job. Therefore, it is important to consider competitors comprehensively: their professional skills, personal qualities and lifestyle.

The concept of business qualities is familiar to everyone, so everyone is well aware that their presence helps not only to get a job Good work but also move up the career ladder.

If we consider in more detail, then the business qualities of a person are the ability of an employee to perform certain tasks that the specifics of his specialty put before him.

What are the business qualities of an employee:

• professional - acquired;
• personal - innate.

AT foreign companies It has long been practiced to conduct psychological tests when applying for a job. This is necessary so that, when choosing from several candidates suitable for business qualities, to hire the one who has the greatest psychological compatibility with his future team.

Evaluation of business qualities

Determine if the person is suitable for successful activity in a certain labor area, it is possible to analyze his professional qualifications, which include:

• previous experience of successful professional activity in this domain;
• qualification;
• some personal qualities - health status, sociability, etc.

The employer may also put forward additional requirements that will be mandatory when you apply for a new job. workplace. This may be the mandatory knowledge of any foreign language or whether you have a driver's license. All large companies at the moment, they have at their disposal a lot of methods for checking the business qualities of candidates for a certain position. Evaluation of the business qualities of an employee before hiring him is as important as assessing his ability to work already in the process of his professional activity at a new workplace.

Business and professional qualities of a leader

The profession of a manager implies the presence of several subordinates, which means that a manager can be fully considered a leader. The business qualities of a manager are, first of all, his skills and abilities to find the most optimal way out of the current situation, the ability to find the easiest and shortest way to achieve the desired goal. The business qualities of a leader-manager are a combination of business and personal qualities.

The best business qualities of a leader

These concepts also apply to the business qualities of both men and women.

Negative business qualities

All business qualities are initially positive when hiring candidates, it all depends on how a person will use them. For example, the enterprise of an employee can serve as a kind of cover for him during the poor performance of his duties and hide in himself such a personal quality as dishonesty.

Professional skills and business qualities are mandatory characteristics of a sought-after specialist. Their formation is a painstaking process, but it allows realizing the possibilities personal growth. Man is by nature individual. Each novice specialist has specific features and properties. Often during the passage of this path there are crises, turning points. It helps to overcome them, which ensures that a person actively achieves success in .

Stages of becoming a professional

Becoming a specialist includes 4 stages:

1. Statement of the intentions of the activity

According to statistics, many graduates educational institutions do not go to work in their specialty. One of the reasons is the difficulty in determining the future, characteristic of this age. Parents guide young people based on personal experience, not always taking into account their business qualities and professional abilities. Therefore, it is important to approach the choice of a profession seriously, take career guidance tests, and talk with psychologists. The next question is: what are the ways and means of a professional .

2. Specialty training

The period of personal growth through professional self-education. as a condition professional growth, an integral part of success and achievement. The ways and means of professional self-education are diverse, but they boil down to one task - to gain experience and knowledge in the specialty. These can be special training and retraining courses, reading literature in the specialty, internships, studying scientific developments and successful experience in the field of interest.

3. Adaptation

Specialist for the first time gets a job. He faces the importance of understanding the intricacies of the profession. Prior to this, knowledge was based on the words of teachers, but practice differs from theory. At this stage, it is important to have an experienced mentor young specialist for the transfer of professional skills.

4. Full or partial realization of the personality as an expert

• A master is an employee with an individual style of activity, stable positive results.
• An authority is a specialist whose opinion other employees seek.
• A mentor is a worker who has formed a team of like-minded students around him.

Read more about self-realization in the article.

Differences between professional skills and personal qualities

So, we examined what professional skills and qualities are. But it is necessary to deal with personal characteristics in order to ensure professional and personal growth.

There are statements that business abilities are more important than personal ones when applying for a job. This cannot be said with complete certainty.

The business qualities of an employee are based on the ability to perform assigned duties. The main thing is to have an education that is appropriate for the job, backed up by experience.

Personal characteristics are carefully considered when there is no work experience or there is a choice between people with equal specialized knowledge. Most often this applies to candidates who have just completed their education. The candidacy of novice specialists is evaluated mainly with the help of personal characteristics.

Personal characteristics show the attitude of a potential employee to work. Independence, lack of desire to shift responsibility to another employee is assessed.

General qualification requirements for knowledge and skills

The table provides a list of characteristics that provide professional and.

Personal characteristics are not inferior to professional knowledge. In some situations, employers pay more attention to them.

Qualities that the employer pays attention to

The main quality is honesty. It can be easily verified by asking leading questions about competitive advantages indicated by the potential employee in the resume. If the document contains opposite sides of character, the employer asks leading questions, asks the potential candidate for a detailed explanation. No need to write about those features that are not available.

This is especially true for skills. For example, if a potential employee indicates ownership of the Adobe Photoshop program, while he did not even open it, then the employer may ask to demonstrate skills. In this case, the person should not expect to be called back after the interview.

If a potential employee indicates more than five characteristics in a resume, this is regarded negatively. It is important not to exalt yourself too much, but also not to belittle. Trying too hard to impress looks unnatural. It is necessary to list the main professional skills and personal qualities that characterize a person on the good side.

Important! Sometimes employers ask for negative characteristics. In this case, it is important not to overdo it and indicate the sides of the character that are neutral. Modesty, inability to lie, exactingness to oneself, excessive perseverance, the desire to check information several times - is regarded depending on the situation, negatively or positively.

The remaining characteristics are evaluated individually, based on the area of ​​development of the future specialist. Sociable and persistent people realize themselves in sales, entertainment, attentive to details will find themselves in the profession of an accountant.

Employers evaluate leadership qualities, integrity, charm, competence, willingness to take risks and inner strength.

When compiling a resume, it is important to indicate real characteristics, trying to position yourself as a specialist

How to find out the strengths of an employee?

In order to save time, the employer uses the following methods to evaluate a potential employee:

• Letters of recommendation from previous employers. Due to the strict selection criteria in Western countries, a request for recommendations is practiced.
• Tests. For an employee, it will also not be superfluous to pass a test for suitability for the chosen profession. Employers often practice such tests.
• Interview. In a personal conversation, it is assessed how socially adapted the specialist is.
• Examination of specific skills of an employee. Knowledge of the law for lawyers, understanding of algorithms for programmers.
• Role-playing game. In sales, it is often practiced to initiate cold calls or direct contact with the buyer. It is proposed to sell a phone on the spot or, as employers have long used, a pen.

Natural behavior attracts a potential employer

Specific requirements

For every area qualification requirements
are individual. For example, consider the professional skills and requirements for a candidate entering the position of a civil servant. They are tall and are divided into three groups:

• Education. Higher profile education for this category is the basis.
• Experience. Applicants for a high position have a high work experience. There are no requirements for junior and senior positions, for leading positions - at least 2 years, for main positions - at least 4 years of experience.
• Knowledge. Employees are required to know the Constitution of the Russian Federation, code federal laws, regulations.
• Skills. Employees skillfully allocate time, have planning skills, own computer programs.

If we consider an employee of special units, for them the qualification requirements for professional knowledge and skills are different. They must have the following psychological properties:

• Fast reaction;
• Tendency to intense mental work, developed intuition;
• Stability of the psyche;
• Courage, courage, self-control;
• Observation, attentiveness, creative imagination.

For employees of special services, physical abilities are important - these are endurance, strength, dexterity, speed.

If we consider the qualifications of a teacher, then he must:

• Possess the skills of an organizer in working with children, parents, the public.
• Be able to plan work, strive for the development of the team.
• To be sociable, to be able to win over the team, to achieve respect.
• Critically approach the work and the experience gained. Be able to fairly evaluate the result of the team's activities.
• Possess creative thinking and a developed imagination.

The teacher's skills are based to a greater extent on the characteristics - sociability, the ability to understand the surrounding people.

Conclusion

Professional skills and requirements for them largely depend on the choice of specialty. When compiling a resume, you need to write characteristics that present a potential employee in a favorable light. At the same time, one should not strive to mislead about the presence of professional knowledge, character traits.

For the holistic formation of professional qualities, it is important to correctly determine the vocation before, taking into account abilities, behavioral characteristics. The basis of a successful career is dedication and love for the profession.

Of course, this is a general layout for writing a description for an employee from the place of work and no one bothers to make adjustments or add information from oneself, for example, about additional skills or knowledge (not related to professional activity but used in the workplace)

Doing business is a process along the way, which an entrepreneur faces a million different nuances and issues not directly related to his main activity. Especially when it comes to small businesses, where you have to do everything yourself. There are many examples of such a combination, one of them is the preparation of a characteristic for an employee.

Professional qualities for a resume: examples and explanations

It must be remembered that when listing any of the professional qualities, it is necessary to coordinate this list with the requirements that apply to the position. For example, accuracy can hardly be attributed to professional qualities and defining criteria for a candidate applying for a top manager vacancy. But it can be a very tangible plus for the post of secretary. Therefore, when choosing professional qualities for a resume, consider how one or another of them will be appropriate for you in a future position.

Professional qualities - this is how you can characterize the totality of personal qualities, as well as all the skills that a person managed to acquire throughout his professional activity. They can help you improve in the future and bring tangible benefits to your company.

Compiling a resume: what qualities of an employee will interest the employer

It is these personal qualities in the resume that personnel officers pay attention to. For an experienced employer, a young man who recently graduated from college may seem like a more interesting candidate than a specialist with N years of experience who has not changed jobs all these years (and, perhaps, because of this, is incompetent in some new areas).

Hundreds of applicants applying for one vacant position in the company offer personnel officers to evaluate their candidacy. Therefore, it is necessary to stand out from the background of other applicants, pointing out not only the relevance of the experience gained in the previous job, but also the personal characteristics inherent only to this candidate.

How to write a characterization for an employee

1. Title of the document. In this case, "characteristic".
2. Surname, name and patronymic of the employee, written in full.
3. The position held by the employee. The use of abbreviations is prohibited.
4. Age. You may not specify.
5. Start and end time of the position.
6. Awards, services to the team and the enterprise, personal and professional achievements.
7. Information about completed internships, advanced training, or obtaining additional professional education.
8. Evaluation of the employee's service characteristics, his ability to get along with colleagues and management in the process of work, to own the legal side of the issue.
9. Assessment of personal qualities, such as mobility, rapid social adaptation, the level of stress resistance and culture.
10. Information about penalties, reprimands. Typically, such information is included in characteristics that carry a negative connotation.

So, a characterization of an employee is compiled in the form of a narrative story using a third person and making sentences in the present or past tense, which depends on the current position of the employee in the organization on behalf of which the document is given.

Characteristics of professional and personal qualities of a manager

The most important quality of a manager is resilience to stress. Stress resistance is the ability to withstand strong negative emotional influences that cause high mental tension, since the manager's activity takes place under conditions of significant psychological stress.

Relations with the local population. Organizations must make a concerted effort to maintain good relations with the local community. These efforts can take the form of school funding and public organizations, charitable activities, in support of young talents, etc.

Personal and business qualities of the employee

If more than 5 characteristics are entered in the resume, this is a signal that the applicant is not able to make a competent choice. Moreover, the standard “responsibility” and “punctuality” have become commonplace, so if possible, ask what these mean. general concepts. A prime example: the phrase "high performance" can mean "the ability to work with a lot of information," while you were counting on "willingness to work overtime."

To avoid wasting time and money testing new employees, sometimes companies evaluate them before hiring. For this, even special personnel assessment centers have been created. A list of grading methods for those who prefer to do it themselves:

Evaluation of the professional and business qualities of an employee in the description

As you know, the employer, when expressing his opinion about the employee, acts within a certain space of judgments, which he must properly adhere to within his official duties. This, for example, means that when drawing up a characteristic, he cannot suddenly evaluate the results of an employee's work as unsatisfactory. After all, the employer during the existence labor relations never expressed dissatisfaction with his work. But an employee cannot demand from the employer that he evaluate his work as excellent just because the employer has never found significant shortcomings in the work of this employee.

Attempts by employers to insert statements with a reliable assessment of the work of an employee that reflect the actual state of affairs into the characteristics seem easy only at first glance. After all, the employer, on the one hand, is reported to objectively evaluate the work of the employee and point out all his positive and negative qualities that are manifested in the work, and, on the other hand, not to put him a barrier to successful employment in future. At the same time, the court labor disputes considers it unacceptable to encode an opinion about the work of an employee. In § 109 Absatz 2 der Gewerbeordnung (GewO) it is categorically explained: “The characterization must be drawn up clearly and understandably. It cannot contain signs and formulations that pursue some other purpose than that which follows from the external form or verbatim text of obvious statements about the employee. After all, if the situation is different, then it becomes impossible to objectively interpret the content of the characteristic. However, in most cases, this is exactly what happens in life.

Business qualities of employees: what is their list

The personal qualities of employees can be divided into 2 large categories: personal, which are initially innate and develop at the stages of the formation of the person himself, and professional, which are acquired in the process of work and come with experience. A clever combination of both, and permanent job they give over themselves unique opportunity career advancement and good management position. Let's look at these categories in more detail.

On the one hand, such a process helps to actively collect all the necessary information to study the level of professionalism of the employee and possible organization his training, and on the other hand, increases his motivation and develops the basis for future material incentives.

Examples of filling out characteristics for an employee from the place of work in various cases

When writing a testimonial to the police, the main attention is paid to personality traits of a person. It is made up of letterhead enterprise, where the details of the organization, legal address and its contact numbers are indicated. The word “Characteristics” is written in the middle of the sheet, the personal data of the employee, including the position held, are indicated on a new line.

Such a document may be required to submit to the police(for the return of a driver's license, for example) or other authorities - court, bank to get a loan. In such cases, the characteristic should contain an assessment of only the personal qualities of the employee. As a rule, such a document indicates qualities that confirm the exclusivity of a particular case in the life of an employee.

Personal qualities for a resume

Leaders are subject to more stringent requirements. They can be checked more carefully than ordinary employees. Therefore, choosing an example of personal qualities in a manager's resume, you need to focus only on your abilities. Having written that you are: energetic, charismatic, purposeful, stress-resistant and decent, be prepared to confirm this at the very first interview.

But it is not necessary to list the whole list, choose from them the 5 most suitable for you. Such a characteristic will be able to show you with better side. But keep in mind, if you have problems with the construction of sentences or you start to stutter when you are nervous, then the specified item "oratory" will look like an ordinary lie.

Professional skills and personal qualities are a mandatory item when filling out a questionnaire or for any vacancy. In this section, you have the opportunity to make yourself known by telling a potential employer about all your pluses. Some applicants are sure that the section of professional skills is considered the key. But they are not quite right. Staff search staff pay the same attention to him, as well as personal qualities. And often their inconsistency with a certain vacancy can be the reason for rejecting a candidate.

Professional skills and personal qualities: what should be avoided?

When filling out these items, follow one simple rule: be sincere. You don't need to invent something that doesn't exist. The deception will be revealed, and then the employer

will be extremely disappointed. Do not write that you know how, for example, to work with the Photoshop program, although in fact you have opened it only a couple of times. Very often, recruiters give test the candidate you like to determine the level of his knowledge, and here you risk getting into a mess. Also, you do not need to write in the “personal qualities” column, for example, that you are very sociable, sociable and quickly finds other people mutual language man, if this is not true. One more piece of advice: do not write too much or, on the contrary, too little about yourself in these paragraphs, observe the measure.

Professional skills and personal qualities: what to write?

When listing your professional skills, indicate only what is significant and significant. For example, if you are writing a resume for a programmer job, then you will not need to indicate that you are good at computers, as this is already implied.

(programmer):

• knowledge of PHP, JavaScript, C++, OOP;
• with MySQL;
• ability to optimize queries and do database tuning;
• working with the Zend framework.

Specify everything you see fit. You can also open the job requirements (if possible) and add everything that applies to you from there.

Personal qualities of the employer's candidate are not fully interested. It is about what may be required of an employee. For example, it is not necessary to write that you are a kind and warm-hearted person, since this does not apply to work. Here is a list of what you can include in your resume:

• performance;
• ambition (if we are talking about leadership positions, vacancies that require a creative and creative approach);
• organization (meaning both self-organization and the ability to organize the work of the team);
• punctuality;
• a responsibility;
• sociability (implies several concepts: the ability to quickly establish contact with other people, sociability, talkativeness);
• initiative (the ability to take the situation into their own hands and develop new ideas, proposals);
• good learning ability (the ability to quickly acquire new knowledge);
• stress tolerance (ability to work under stressful conditions).

Professional skills and personal qualities are two very important points, so treat them very carefully and do not try to deceive a potential employer.