home › Decor › Rostelecom technical support phone: when to call the operator, phone numbers for regions, online support. About us Svyazinform hotline

Rostelecom technical support phone: when to call the operator, phone numbers for regions, online support. About us Svyazinform hotline

Since 2007, the Svyazinform group of companies has begun construction of a multi-service, broadband communication network in the European part of Russia with the provision of Tripleplay services to users (subscribers). Through this network, it can be simultaneously supplied to each apartment, office, production room digital television(IPTV) high speed internet, telephony, video surveillance, communication channels, etc. We have accumulated tremendous practical experience in providing the highest quality services to individuals and legal entities, telecom operators, as well as solving any technical problems in the shortest possible time.

Permanent Internet access 24 hours a day, 7 days a week

High speed internet and unlimited tariff plans. No dialers, no modems, no old equipment. Instant work with mail, ICQ enabled around the clock, video clips without restrictions and much more is now available to everyone!

Digital television

From 130 digital channels, including high definition (HD) and 3D channels on your TV. Svyazinform is working on expanding channels and interactive features watching digital TV.

Telephony

Voice transmission technologies over digital communication channels can significantly save money on telephone calls and get a wide range of additional services. A direct city number in combination with digital communication lines opens up great opportunities.

CCTV

By installing an IP video camera(s) at home (or office) and connecting to the Svyazinform network, you can see the image from the video camera(s) from your office (home) or anywhere where there is Internet. Also, the image from video cameras can be transmitted to security structures and / or recorded. When connecting digital television and / or Internet services monthly fee for the possibility of using IP - video surveillance within the Svyazinform network is not charged.

Channels of connection

The Svyazinform group of companies is ready to provide all interested parties with communication channels within its licensed territory, including the "last miles"

Heat supply

Requisites:

Branch Open joint-stock company in Oryol

TIN/KPP 7710707365/575343001

PSRN 1087746229075

Registration address 302040, Orel, st. Leskova, 19A

The number of users who use the services of Rostelecom is growing rapidly every day. Already now it is one of the largest not only in Russia, but throughout Europe. This fact is explained by the fact that the population is in demand for the services of providing the Internet, pay TV, home and cellular telephony, and the prices for them are quite competitive.

With so many services and users, every day there are situations that need to be addressed. A service was created to help its customers technical support, which not only accepts applications for equipment repair, but also gives competent advice that helps to fix problems on their own. It works around the clock, and the professionalism and level of knowledge of specialists does not raise any doubts even among very demanding people. Among the telephone numbers by which you can call technical support, there are both free ones, which you can call from any phone, and short ones, which you need to call only from a Rostelecom phone.

Rostelecom support phone numbers

If you have a problem and you do not know how to solve it yourself, then most in a simple way is a call to customer support. In the largest cities of Russia, special call centers have been created that receive calls from all over the world. settlements countries. For convenience, each service has its own hotline and special numbers so that a specialist can short time find a solution to the problem and tell you about it. There are also general phone numbers that you can call with any questions, but let's talk about everything in order.

Rostelecom technical support has two main contact numbers:

8-800-100-08-00 designed for questions related to connection to any service

8-800-181-18-30 intended for technical issues for existing subscribers of the company

To see additional and specialized phone numbers, you need to go to the official website and select the region in which you are located.

To on your phone, you can call the short number 118-88 .

To call the Rostelecom repair bureau, you need to dial the number 8-125 .

Subscribers home phone can order long-distance and international calls by number 118-71 .

If you find it difficult to choose a number to call and ask your question, then you can call the free reference service at the number 118-09 .

If free help desk did not suit you, then there is a paid one, which you can call the number 118-99 .

In addition, you can send a telegram by phone. To do this, you need to call the number 11899-844126 .

We have listed only the main technical support phone numbers, but they may differ in your region, so check the information at official website of the company. If your region was not selected automatically or identified with an error, then check it yourself in the upper left corner of the site.

Other ways to contact technical support

It can be quite difficult to get through to Rostelecom's customer support service. If you do not want to wait, you can simply leave a request in your personal account. To do this, go to lk.rt.ru/?action=feedBack and fill in all required fields. Within an hour, a specialist will call you back and try to help you with solving your problem.

Since September 2007, the Svyazinform Group has started construction of a fiber-optic multiservice, broadband access network in the Chernozem region with the provision of the Triple play service (three in one) to subscribers. Through this network, digital television (IPTV), high-speed Internet (incoming traffic speed up to 1 Gbit / s), digital telephony can be simultaneously supplied to each apartment (office).

We have accumulated vast practical experience in providing the highest quality services to individuals and legal entities, as well as solving any technical problems in the shortest possible time.

Permanent Internet access 24 hours a day, 7 days a week

High speed internet and unlimited data plans. No dialing, no modems! Instant work with mail, ICQ enabled around the clock, video clips without restrictions and much more is now available to everyone!

Digital television

Over 100 digital channels, including high definition (HD) channels in your home. Svyazinform is working to expand the number of channels and interactive options for watching digital TV.

City telephone and videotelephony

Voice transmission technologies over digital communication channels can significantly save money on long-distance calls. Direct landline number in combination with digital communication lines provides unparalleled quality in combination with affordable prices compared to analog PBXs.