Client bank Belarusbank entrance. “Client-Bank” system of JSB Belarusbank: installation, configuration, capabilities, hotline telephone number. What is needed to connect a client-bank

What is Internet banking?

Internet banking– a service provided by OJSC ASB Belarusbank» (hereinafter referred to as the bank), for monitoring, managing accounts and carrying out banking transactions via the Internet.

The “Internet banking” system of OJSC “JSSB Belarusbank” (hereinafter referred to as the “Internet banking” system or system) is a software and hardware complex that ensures the functioning and provision of Internet banking services.

System requirements

To work in the Internet banking system, you will need a computer with a modern Web browser that supports 256-bit encryption (Internet Explorer 8.0 and higher, Firefox 22.0 and higher, Opera 11.0 and higher, Safari 5.0 and higher, Google Chrome 24.0 and higher) and Internet access.

If you encounter difficulties when logging into the Internet Banking system, we recommend updating your browser to the latest version.

Registration in the Internet banking system

To use the Internet Banking service, you must register it. You can contact the bank directly or fill out the registration form on the bank's website, as well as register using your MSI account.

A client of the Internet banking system, like a bank client, is unique, that is, one bank client can have only one account to access the Internet banking system.

Attention!

One client of JSC "JSSB Belarusbank" can have only one account in the Internet banking system.

Registration at a bank institution

If you register with a bank institution, you need to:

  1. Contact the central control department of the head office, regional (Minsk) department, branch, department or center banking services JSC "ASB Belarusbank" (hereinafter referred to as the bank establishment) with an identification document and a bank payment card issued by the bank (hereinafter referred to as the card);
  2. Inform the responsible executive of the SMS code received to the number mobile phone.
  3. Sign the application form for banking services to the client using the Internet banking system.
  4. Get Username (login), password (password);

Online registration

When filling out the Application Form via the online registration service on the bank’s website, you need to:

Attention!

OJSC "JSSB Belarusbank" is not responsible for the theft of confidential information, its disclosure by you, including using malware(viruses, spyware) running on the personal computer from which you access the Internet banking system, as well as in the case of working with the Internet banking system without using a trusted SSL certificate.

Login to the Internet banking system

To log into the Internet banking system you need:

  1. In the address bar of your Internet browser, type: either one of the addresses of the bank’s corporate website: http://www.asb.by/ and follow the “Internet banking” link;
  2. Enter the Username (login) and password (password) in the appropriate fields, click the “Login” button;

Attention!

When logging into the system for the first time, change the password issued during registration at the bank!!!

Attention!

If you enter the wrong password three times, logging into the system will be blocked!!! If it is not possible to unlock your account via SMS, you can use the “Forgot your password?” service. (password change with automatic unlocking) or contact the Contact Center operator by phone 147 , on weekdays from 08:30 to 20:00, on weekends from 09:00 to 16:00 (except holidays). You must tell the bank employee the user name and code word you specified during registration.

Attention!

When logging into the Internet banking system, a situation may arise when you need to re-enter authorization data. The source of such situations is the incorrect termination of a session in the system on the client side (closing the browser without logging out).
As a solution, we suggest clearing your web browser cache and deleting cookies, and then refreshing your browser page. You can view the procedure for this operation in search engine Google by typing “clear cache and cookies.”

Linking a mobile phone number to receive a one-time SMS code (authentication code)

To activate the ability to log in to the system using a one-time SMS code, you must select the menu item “My Profile” → “Personal Data” → “Change Data”. In the dialog box that opens, specify the desired mobile phone number to receive SMS codes, the telecom operator (MTS, A1, Life) and select the “Use mobile phone when logging in” option. Next, click the “Save” button.

Login using a one-time SMS code (authentication code)

To log in to the system using a “One-time SMS code”, you must enter your login and password in the appropriate fields, select the “One-time SMS code” authentication type located under the authorization data entry form, and click the “Login” button. At this moment, a check is made to see whether the client’s mobile phone is configured in the Internet banking system to receive SMS codes. If not configured, a message appears asking you to set up a phone number to receive codes. If the verification is successful, a code will be sent to your mobile phone number, which must be entered into the SMS code entry form. If the client successfully enters the login, password and SMS code, the system is logged in.

Attention!

The SMS code contains Latin lowercase letters and numbers!!!

If the code sent to your phone was not received or was lost, then you need to click the “Cancel” button in the SMS code entry form and repeat the authentication again.

If you make a mistake THREE times when entering your login, password or one-time SMS code, access to the service is automatically blocked.

In the case of a 3-fold blocking of a user in the system, provided there is no successful login between blockings, you must come to any bank institution and fill out an application to unblock the client in the Internet banking system or use the “Forgot your password?” service. (password change with automatic unlocking). When contacting a bank institution, you must have an identification document with you.

Available operations in the Internet banking system

In the Internet banking system you will be able to carry out the following operations:

1. View account balances.
2. Opening, replenishment and early repayment of deposit accounts.
3. Repayment of loans.
4. Purchase of securities.
5. Insurance.
6. Payments to service providers ( public utilities, communications, electricity, etc.):
6.1. Arbitrary payments (payments based on details provided by service providers).
6.2. Payments in favor of service providers under direct banking agreements.
6.3. Payments in favor of service providers using the “Settlement” system (AIS ERIP).

Attention!

System "Calculation" (AIS ERIP) - automated Information system a single settlement and information space created by the National Bank of the Republic of Belarus. Information about the location of the service in the Service Tree and the procedure for paying for the service can be clarified by contacting the Contact Center of the Calculation system. Phone: 141, e-mail: [email protected].

7. One-button payment.

  • List of templates.
8. Translations of WESTERN UNION.
9. History of replenishment and viewing of statements for deposit accounts opened in the system.
10. Transfer of funds.
11. Management additional services for the cards used.
12. Viewing the history of payments by type of service performed in the system.
13. View information on outgoing and incoming transactions made using card details, in the amount of 10 transactions per 7 days.
14. My profile:
  • Personal data (editing contact details);
  • Password settings;
  • Pay slips.

Attention!

The list of available operations can be changed and supplemented!!!

Online stores and online services that accept payments through the “Internet banking” system of OJSC “JSSB Belarusbank”

OJSC "ASB Belarusbank" provides the opportunity to securely pay for orders from online stores and online services that have entered into an agreement to accept payments:

  • payment for tickets to Belarusian railway(https://poezd.rw.by/);
  • purchase of coins sold by JSC "ASB Belarusbank" (http://shop.asb.by);
  • payment for services National Library Republic of Belarus (http://nlb.by);
  • payment for services Central science Library them. Y. Kolas NAS of Belarus (http://edd.bas-net.by).

Setting up a card to use as the default when making payments in the Internet banking system

To speed up and simplify the procedure for making payments without constantly asking for the source of funds, a “Default” card can be assigned in the system.

To use the “Default” card when making payments, you must select the “Accounts with card” or “Accounts” section on the main page → “Accounts with card” → “Account No. ХХХХХХХХХХХ” → “Card” with which you want to make payments. Next, opposite the card number, select “Operations” and click on the “Select as default” button.

Changing the account and card name

To change the account name, you need to select the account whose name you want to change in the list of your accounts and click on the “Change account name” button located opposite the account number. Fill in the “Account name” column and click the “Change name” button.

To change the name of the card, you must select “Account No. ХХХХХХХХХХХ” in the list of your accounts → “Card” for which you want to change the name, select in the “Operations” section, opposite the card number, the “Change name” service, fill in the “Card name” column and Click the “Change name” button.

Viewing information on current accounts

In order to view information on current accounts, you must select the “Accounts” → “Accounts with card” section on the main page. The window that opens will display information (account number, account balance) on the client’s accounts.

Generating a report on account transactions for the period for transactions using the card

To receive a report on account transactions, you need to select the account for which you want to receive a report in the list of your accounts and click on the “Get report on account transactions” icon located in the upper right corner of the “Account No. ХХХХХХХХХХ” button. In the window that opens, you must select the period (no more than 90 calendar days) for which you want to receive a report and click the “Continue” button. Next, when you click the “Open in PDF” button, the generated document opens in pdf format and makes it possible to work with the report in the specified format (save, print, view).

The start of the reporting period cannot be more than 90 calendar days from the current date.

A list of previously requested account reports will be displayed on the page with account and card numbers.

Generating a mini-statement for a card

To receive a mini-statement for a card, you must select “Account No. ХХХХХХХХХХХ” in the list of your accounts → “Card” for which you want to receive a mini-statement; in the “Operations” section, opposite the card number, select the “Mini-statement” service.

A mini-statement for the card displays information on outgoing and incoming transactions made using the card details, in the amount of 10 transactions over 7 days.

Information about rejected and pending transactions on an account with a card or on an additional payment card to another person’s account.

To receive a report on transactions on a card account, taking into account rejected and pending transactions, you must select the account for which you want to receive a report in the list of your accounts and click on the “Report on account transactions, including rejected and awaiting transactions” icon located in the upper right corner of the “Account No. ХХХХХХХХХХХ” area.

To receive a report on transactions on an additional payment card to another person’s account, taking into account rejected and pending transactions, you must select the card for which you want to receive a report in the list of your additional cards, and select “Report on transactions” in the list of transactions.

Information about transactions, including rejected and pending transactions, will be displayed on a new page. When you click the “Open in PDF” button, the resulting report will open in pdf format, which will make it possible to work with the report in the specified format (save, print, view).

The report includes rejected, pending processing and bank-confirmed transactions for a period not exceeding 15 days from the date the report was generated.

The report on account transactions, taking into account rejected and pending transactions, is for informational purposes only and is not a document.

Attention!

The completed operation will be displayed in the report approximately within 2 hours (no later than 5 hours) after its implementation. During short periods of data processing, pending transactions may not be reflected in the report. For pending transactions, the transaction fee amount is not displayed separately, but is included in the amount in the account currency.

Quick access to frequently made payments

Quick access to payments is provided from the Home page.

For quick access to frequently made payments, you can add saved payments to the Home page. To add a payment, click the “Add your saved payments to the page” link. On the page that opens, select the required service and service provider, then select one or more saved payments and click the “Save Changes” button. The payments you select will be posted on the Home page. To make your favorite payment, click on the icon of the desired payment.

For quick access to payments made in the ERIP “Settlement” system, use the “ERIP Personal Payments” section and select the payer number from the list. The drop-down menu will display all payments made through the ERIP “Settlement” system using the selected payer number. To make a payment, click on the link with its name.

Payment planner

Scheduler - the ability to create and maintain a personal payment calendar with a reminder function (view event reminders; create a reminder about events linked to a payment; create a reminder about events without a link to a payment; edit a previously created event; delete a previously created event; set up an event notification on the day of the reminder by email; create a reminder about the event from the list of saved payments; reference information in the modules of the Internet banking system.)

The main page of the Internet Banking system displays an information panel with the number of scheduled events for the current day.

You can view scheduled events by clicking on the “Events for today” element.

To create a payment reminder, you need to select the desired day in the calendar, click “Add event”, then select a payment from the tree of saved payments, fill in other information about the reminder. If desired, a reminder can be sent by email.

A reminder can be created not in connection with any payment; for this you need to “Add an event” → “Add an event without reference to a saved payment”.

To edit a previously created event, you need to select the desired day in the calendar, select the event in the events table, and click the “Edit” button.

To delete a previously created event, you need to select the desired day in the calendar, select the event in the events table, and click the “Delete” button.

Payment by details

To make a payment using the details, you need to select the menu item “Payments and transfers” → “Payments by details” → “New payment”. Next, carefully read the information and click the “Continue” button. In the dialog box that opens, enter the payment details and click the “Continue” button.

The fee for this service is charged in the amount of 0.75 BYN. rub. for each payment (from 01.08.2019; clause 3.8.4 of the Collection of Rewards). Payments to the budget are made without charging fees.

Opening a deposit in the Internet banking system

To open a deposit, you need to select the section “Accounts” → “Deposits (deposits)” → “Opening a deposit” on the main page, select the type of deposit account from the proposed list and click the “Open deposit” button, then get acquainted with public offer to conclude an agreement on a fixed-term bank deposit “Internet Deposit” and click the “I accept the terms of the agreement” button, select the card from which funds will be debited to open a deposit and click the “Continue” button. In the dialog box that opens, check all the data and click the “I confirm account opening” button.

Opening a loan in the Internet banking system

To open a loan in the “Internet banking” system, you need to select the “Accounts” section → “Internet loans” → “Loan application” on the main page, select the type of loan you are interested in from the list provided, and fill in in electronic format application, and then familiarize yourself with the status of the application in the “Opening a loan” section. After positive decision upon your application, confirm your agreement with the terms of the loan.

One-click payment

In order to use the “One-button payment” service you must:

  • go to the section “Payments and transfers” - “One-button payment”;
  • select, from those previously saved in the Internet banking system, the services that you want to pay for;
  • click the “Continue” button;
  • fill in the “Payment Data” fields one by one;
  • click the “Continue” button;
  • in the “Confirm payment data” window, check the correctness of the payment data;
  • click "Pay".

Payment transactions for selected services are processed by the system one by one in the order in which they were displayed to the client in the final form.

After making payments, a form is displayed with the results and details of all payments made. Next to each successful payment there is a “Print” button to print a receipt. When successful implementation all payments, one general message “Payments completed successfully” (green color) is displayed. Payments for which an error occurred during the payment process are highlighted in red and there is no “Print” button. For unsuccessful payments, error messages (red) are displayed in the format “Name of saved payment: Message”.

When you subsequently use the “One-button payment” service, payments for which payment was made the previous time will be automatically selected in the form for selecting saved payments.

To edit the list of payments in the “One Button Payment” template, you must: on the Main page, select the “One Button Payment” section. In the list of saved templates that appears, you must select the one in which you want to delete or add the payment of interest. Next, click the “Edit” button and select the required payments with a checkmark. When finished, click the “Save” button.

To delete saved payments in the Internet banking system, you need to select a service provider in the Payments and Transfers section. In the proposed list of saved payments from this supplier, select the payment that you want to delete and click the “Delete” button. After which this payment will be removed from the “One-button payment” section.

Voluntary insurance against accidents and illnesses while traveling abroad

To conclude an agreement on “Voluntary insurance against accidents and illnesses while traveling abroad,” you must select the section “Payments and transfers” on the main page → menu “Insurance” → “Voluntary insurance against accidents and illnesses while traveling abroad.”

The procedure for concluding a contract consists of the following steps:

Step 1. Choosing a territory of stay

By default, in the “Contract Territory” table, the “Schengen Area Countries” option is selected, with the policyholder being able to choose from the proposed options.

Step 2. Selecting an insurance option from the list of services

Step 3. Indication of the validity period, age and number of insured, contract currency, choice of contract amount

* The “Multiple departure” bird sets the duration of the trip (the duration of the contract) equal to a calendar year and the duration of the trip equal to 90 days.

The “Visa Insurance” checkbox adds 15 calendar days to the end date of the trip without changing the duration of the trip. No fee will be charged for this increase in the duration of the trip (duration of the contract).

Step 4. Preliminary calculation of the amount

Step 5. Preliminary calculation of the amount

Step 6. Entering data of insured persons

* The “Matches the policyholder” checkbox will allow you to fill in the data for the insured person with the policyholder data specified in the previous step. In this case, the data of the insured person will not be edited.

Step 7 Selecting a source of funds for an operation

Step 8 Offer page

Step 9 Payment page

Step 10 Payment result

On this page you can send the concluded insurance contract by email, send a check by email, view the insurance contract and view the payment receipt.

*Questions with pop-up windows

If you are unable to open a previously concluded insurance contract, the problem is most likely due to the fact that the settings of the browser you are using have blocked the ability to open pop-up windows. For example, the Chrome browser blocks pop-ups by default.

You can enable pop-up windows in your browser settings. For example, in the Chrome browser this can be done as follows:

  • In the upper right corner of the screen, click on the “Settings and Google management Chrome" Settings.
  • Below select Additional.
  • In the Privacy and Security section, click Site settings (content settings).
  • Click Pop-ups and redirects.
  • Click Pop-ups and redirects.
  • At the top of the screen, set the switch to Allowed.

You can also set permission to show pop-ups only to certain sites. For example, in the Chrome browser this can be done as follows:

  • Launch Chrome on your computer.
  • Open a site that blocks pop-ups.
  • In the address bar, click "Site Information".
  • In line "Pop-ups and redirects" select "Allow".
  • Reload the page to apply the new settings.

Translations "Western Union"

1. To send a Western Union money transfer in the Internet Banking system, you must select the “Payments and Transfers” section on the main page → the “Western Union Transfers” menu → Send a transfer. Read the terms and conditions for the provision of Western Union money transfer services, at the end of which put an agreement (tick) - I have read and agree with the terms and conditions for the provision of the transfer service Money in Western Union → click the “Continue” button.

Before starting to process a money transfer, make sure that the "Sender's phone number" field is filled in and confirm that the personal data registered with the Bank is correct and up-to-date. If there are changes or errors in personal data, you need to contact the Bank institution where the card account maintenance agreement was drawn up to make changes. If all the data is correct, put two consents: “I agree with the data provided” and “I agree to the processing of personal data” → click the “Continue” button.

If you are sending a transfer for the first time, you must select New recipient, click the “Continue” button; when resending the transfer, you must select the recipient from the list, click the “Continue” button and enter the following data:

  • transfer sending currency – US dollars for all countries and Russian rubles/US dollars for Russian Federation. Please note that if the transfer currency does not match the payment currency, Western Union independently determines the exchange rate of the sending currency into the payment currency;
  • The recipient's name format is standard or Spanish format (used extremely rarely if the Recipient has a Spanish name consisting of three parts);
  • select the transfer destination country. For transfers to the USA/Mexico, you must additionally indicate the State of the destination country;
  • select the purpose of the transfer from the drop-down list or select other and indicate your option in the “Other purpose of transfer” field, click the “Continue” button;
  • enter the Promo Code if available;
  • the recipient's surname is typed in Latin according to the recipient's identity document;
  • the recipient's name is typed in Latin according to the recipient's identity document;
  • the recipient's patronymic name is filled in if the recipient's identity document contains a translation into English;
  • when sending a transfer to the Russian Federation, it is recommended to indicate the patronymic of the recipient of the transfer if it is in Russian in the recipient’s identity document;
  • select the type of amount – Amount to be sent (the amount that you want to send) or Amount to be paid (the amount that the recipient should receive);
  • indicate the transfer amount (amount to be sent/amount to be paid depending on the selected option).

Money transfer service:

You can use the Urgent transfer service, funds for which will be available for payment a few minutes after sending.

If you send US dollars to neighboring countries (Russian Federation, Ukraine, Azerbaijan, Georgia, Kazakhstan, Kyrgyzstan, Moldova, Tajikistan, Uzbekistan) or Russian rubles to the Russian Federation, you can use the 12-hour Transfer service. In this case, the transfer will be available for payment 12 hours after it is sent.

The maximum transfer amount within the 12 hour Transfer tariff is:

  • 100,000 Russian rubles
  • US$3,000

Click the “Continue” button.

Select the source of funds for the operation (select the card account from which the transfer amount will be debited) → read the amount of the transfer fee and the total amount for sending the transfer, click the “Continue” button → read the Terms of payment of the transfer in the transfer destination country, click the button "Continue".

In the window that opens, you must check the correctness of the entered transfer data and agree “I have read and agree with the terms of provision of the Western Union money transfer service and the features of payment of the transfer in the destination country. I hereby confirm that all the above information is correct” →click the “Submit Transfer” button →click the “Print” button → “Finish”.

The transfer was sent successfully. The first line contains the transfer control number, which must be communicated to the recipient. (Additionally, the recipient must inform the country of sending, full name of the sender, amount and currency of the transfer).

Tariffs for sending money transfers abroad using the Western Union system can be found here.

Attention!

We draw your attention to maintaining security - only the sender and recipient of the transfer should know about the transfer details.

2. To pay out a Western Union money transfer in the Internet Banking system, you must select the section “Payments and Transfers” → “Western Union Transfers” →Payment of Transfer on the main page. Read the terms of provision of the Western Union money transfer service, check the box - I have read and agree with the terms of provision of the service for transferring funds to Western Union → click the “Continue” button.

  • transfer control number;
  • country of origin of the transfer;
  • the sender's surname is typed in Russian (for transfers sent from the Russian Federation) or Latin according to the sender's identity document;
  • the sender's name is typed in Russian (for transfers sent from the Russian Federation) or Latin according to the sender's identity document;
  • sender's patronymic (the field is optional; must be filled out in Russian or Latin according to the sender's identity document, if it was indicated when sending the transfer);
  • currency of receiving the transfer (US dollars or Russian rubles);
  • expected amount received;
  • select the purpose of the transfer from the drop-down list or select other and indicate your option in the “Other purpose of transfer” field.

In the window that opens, you need to check the correctness of the entered data and click the “Continue” button → Select the card account to which the transfer amount will be credited, indicate the consent “I agree with the data provided” → click the “Continue” button. In the window that opens, you need to check the correctness of the entered data and click the “Pay transfer” button → “Print” → “Done”.

3. To view the status of a money transfer (paid/unpaid) via the Western Union system in the “Internet banking” system, on the main page, select the “Payments and Transfers” section → “Western Union Transfer” → View the transfer status → click the “Continue” button » →dial the Transfer Control Number and select the Transfer Sending Currency→click the “Continue” button →Print →Finish.

4. To return a transfer via the Western Union system in the Internet Banking system, you must select the “Payments and Transfers” section on the main page → “Western Union Transfers” → Transfer Revocation → “Continue”, dial the Transfer Control Number and select the Transfer Send Currency → “Continue”, select the card account to which the transfer amount will be returned.

Check the details of the transfer that will be returned, in the Comment field indicate the reason for the return → click the “Continue” button (check the transfer details, get acquainted with the conversion rate at which the amount will be recalculated if the card account currency differs from the transfer currency) → “ Return translation" → "Print" → "Done".

Attention!

To return a sent transfer, you can use the Transfer Revocation service, provided that the transfer has not yet been paid in the destination country. In this menu, only the main amount of the transfer is returned without refunding the transfer fee (commission).

If for any reason you apply for a refund of the fee (commission) for the transfer, you need to apply with an identification document to the nearest Western Union point of JSC JSB Belarusbank, in which you will need to write an application to the customer service center Western Union company.

5. To change the Western Union transfer data in the Internet Banking system, you must select the “Payments and Transfers” section → “Western Union Transfers” →Change transfer data on the main page, click “Continue” →Transfer Control Number and select Currency sending the transfer, click “Continue”.

Check the transfer data to which changes will be made → click the “Continue” button.

Enter new (correct) recipient data: New recipient's last name and New recipient's first name, click "Continue".

If it is necessary to add the recipient's middle name, in the "New recipient name" field after the name, the recipient's middle name is indicated separated by a space.

Check the transfer data, including the Recipient's Last Name and First Name before making changes, as well as the New Recipient's Last Name and New Recipient's First Name → click the "Change" button → click the "Print" button → click the "Finish" button.

Attention!

The service “Changing transfer data” involves a change in the full name. recipient. No other changes are permitted. There is no additional fee for making changes to the transfer details.

Procedure for registering a 3-D Secure password using the Internet banking system

To register a 3-D Secure password, you need to select the section “Accounts with a card” or “Accounts” → “Accounts with a card” → “Application for issuing cards/Additional services” → “3-D Secure password” → “Registration” on the main page " Next, you should select the card that needs to be registered in the 3-D Secure system and click “Continue”.

  • in the “3-D Secure Password” field, create your own and enter a password (from 9 to 15 any characters);
  • in the “Personal message” field, come up with your own and enter a personal message (from 2 to 20 characters), for example: “Good afternoon, Elena”;
  • in the “Answer” field – an arbitrary answer (from 9 to 15 any characters) to the Security Question (in the future, the answer to the Secret Question will be used to obtain a new 3-D Secure password in case you have forgotten and/or want to change the 3-D Secure password at the time of confirming the payment transaction with the 3-D Secure password);
Click “Register”, wait for confirmation of the success of the operation, after which you can use the 3-D Secure password you created when confirming Internet payments.
If you have forgotten the 3-D Secure password and/or the answer to the “Secret Question”, you must re-register the 3-D Secure password in the Internet banking system in the “Accounts with card” section or “Accounts” → “Accounts with card" → "Application for cards/Additional services".
If you no longer wish to use the 3-D Secure password, you must unregister the password in the Internet banking system in the section “Accounts with a card” or “Accounts” → “Accounts with a card” → “Application for issuing cards/Additional services” » → “3-D Secure Password” → “Cancel registration”.

Registration/cancellation of SMS banking service

To register the SMS banking service, you need to select the section “Accounts” → “Accounts with a card” → “Applications for cards/Additional services” → “Services” → “SMS banking” → “Registration”. If you agree to the terms of the agreement, you must confirm by clicking the “Agree” button. Next, you should select the card for which the SMS banking service is issued, fill in the appropriate fields and click “Continue”. In the window that opens, you need to check the correctness of the entered data and click “Continue”.

If you no longer wish to use the SMS banking service, you must cancel the service in the “Internet banking” system in the section “Accounts with a card” or “Accounts” → “Accounts with a card” → “Application for issuing cards/Additional services” → “SMS banking” → “Cancel registration”.

The procedure for connecting/deactivating the service for receiving an account statement by email (e-mail)

Changing the password in the Internet banking system

To change your password, you need to select the menu item “My Profile” → “Change Password”. In the dialog box that opens, fill in the appropriate fields and click the “Change Password” button.

Changing your password at a bank institution

To change the password, you must contact any bank institution with an identification document and fill out an application to generate a new (change) password. When a new password is generated at the bank institution, the user is automatically unblocked.
Password requirements:

  • The password must contain only Latin letters (lowercase and uppercase) and numbers.
  • The password must contain at least 8 and no more than 12 characters.
  • The password must contain at least one uppercase letter, at least one lowercase letter, and at least one number.
  • The password must contain at least one special character (@ - dog; # - hash; $ - dollar; % - percentage).
  • The password cannot contain three consecutive identical characters.

The procedure for blocking/unblocking cards using the Internet banking system

To block/unblock, you need to select “Account No. ХХХХХХХХХХХ” in the list of your accounts → “Card” that you want to block/unblock, in the “Operations” section, opposite the card number, select required service"Block/Unblock".

The unblocking procedure does not apply to cards blocked due to incorrect PIN code entry at ATMs/kiosks three times, as well as if the card was blocked by the client by phone call to the bank processing center.

Editing client contact information

To edit contact information, you need to select the menu item “My Profile” → “Personal Information” → “Change Information” on the main page. In the dialog box that opens, you can edit contact information (phone numbers, address Email). Next, click the “Save” button.

Activation of the “Unlock by SMS” service

To activate the ability to unlock an account via SMS, you must select the menu item “My Profile” → “Personal Data” → “Change Data”. In the dialog box that opens, specify the desired mobile phone number, telecom operator (MTS, A1, Life) and select the “Use mobile phone to unlock” option. Next, click the “Save” button.

Exiting the Internet banking system

To exit the Internet banking system, we recommend using the “Exit” menu item. If you are inactive for 10 minutes (not working in the system), you are automatically logged out of the system.

Problems and questions when working in the Internet banking system

Lost code card

If you lose your code card or receive information about the codes by other persons (hereinafter referred to as loss), you must immediately inform the bank by phone. To block your account by phone 147 (on weekdays from 8:30 to 20:00, on weekends from 09:00 to 16:00, except holidays) You must tell the bank employee the code word you specified during registration).

If the code card is lost or worn out and you do not have the activated ability to log into the Internet banking system using a one-time SMS code, you can contact any bank institution with an identification document to activate login using a one-time SMS code .

Error when entering password

If you make a mistake THREE times when entering your password or session key, access to the service is automatically blocked.

Attention!

If the blocking occurred as a result of three times incorrect entry of authorization data, you can use unlocking via SMS or request unblocking from the Contact Center operator by phone 147 , on weekdays from 8:30 to 20:00, on weekends from 09:00 to 16:00 (except holidays). You must tell the bank employee your last name, first name, patronymic, user name and code word you specified when registering in the application form.

Attention!

Blocking/unblocking as a result of three times incorrect entry of authorization data in the system is possible if the client indicates in the “Online Consulting” service that the code word specified during registration in the application form, last name, first name, patronymic, and user name are fully consistent.

Unlocking the system via SMS

When an account is blocked, a code (contains Latin letters (lowercase and uppercase) and numbers) will be sent to the specified mobile phone number when activating the “Unlock by SMS” service, which must be entered after correctly entering the authorization data.

To unlock your account, you need to follow the link located under the form for entering authorization data, to the “Unlock by SMS” section and fill in all the fields in the dialog box that opens (“Login”, “Password”, “Code from code card”, “Code from SMS sent to your phone") and click the "Unblock via SMS" button.

If the code sent to your phone was not received or was lost, then you need to go to the “Unlock by SMS” section and in the dialog box that opens fill in the fields “Login”, “Password”, “Code from code card” and click the “Repeat” button SMS." You will be resent the unlock code via SMS.

You can request a code to unlock SMS no more than 3 times in a row.

If the user is blocked 3 times, if there is no successful login between blockings, unblocking via SMS is impossible. In this case, you can use the “Forgot your password?” service. (password change with automatic unlocking) or come to any bank institution and fill out an application to unlock the client in the Internet banking system. You must have an identification document with you.

Unlocking in the system after 3 times blocking

In the case of a user being blocked in the system 3 times, provided there is no successful login between blockings, you can use the “Forgot your password?” service. (password change with automatic unlocking) or you need to go to any bank institution and fill out an application to unlock the client in the system. You must have an identification document with you.

Forgot your password

If you have forgotten your password, you must use the “Forgot your password?” service. (password change with automatic unlocking) or contact any bank institution where you connect to the system and write an application to generate a new password. You must have an identification document with you.

“Forgot your password?” service (password change with automatic unlocking)

To change your password, you must enter your login and follow the link located under the form for entering authorization data to the “Forgot your password?” section. In the dialog box that opens, enter the code from the SMS sent to your phone, fill in all the necessary data and change the password.

This service can be used if a user is blocked from the system. When you change your password, your account is automatically unlocked.

Forgot your username (login)

If you have forgotten your username (login), as well as the case in which it was entered (capital/small letters), call 147 (on weekdays 8:30-20:00, on weekends from 09:00 to 16:00, except holidays ) and provide your identification information:

  • passport data (last name, first name, patronymic, identification number);
  • code word (answer to the secret question) specified during registration.

Attention!

The Internet banking system does not provide for changing the user name (login).

Change of first and last name

To change your full name, you need to personally contact a bank institution and fill out a corresponding application, presenting an identification document and a document confirming the legality of the change in last name and (or) first name.

When receiving the card, you are required to check the correct spelling first and last name on the card (the first and last name on the card must match the first and last name on the identity document). In case of an error, the card must be reissued.

Attention!

If the first and last names on the card do not match the first and last names on the identity document, this card cannot be activated in the Internet banking system and a message is displayed "Authentication failed"

Confirmation of transactions made in the Internet banking system

If it is necessary for the bank to confirm a transaction made through the Internet banking system, you need to contact the bank institution at the place where the card was opened and the account was maintained. You must have an identification document with you.

Please note that the service is paid. The commission fee for this operation is determined by the collection of remunerations for other operations performed by JSC "JSSB Belarusbank" (clause 2.3.1.4, https://belarusbank.by/ru/deyatelnost/10373/15058)

Consultations

    On working with the Internet banking system and issues of blocking/unblocking in the Internet banking system

    by phone 147

    on weekdays from 8:30 to 20:00

    on weekends 09:00 to 16:00 except holidays

    For calls from outside the Republic of Belarus by phone +375 17 218 84 31

Belarusbank client bank – banking for legal entities. The service was created to make life easier for clients of a banking institution and carry out a number of necessary operations not in the department. ASB Belarusbank has developed a separate client-bank program that provides access to the online banking system. Its installation is quick and easy.

Who is this web management system suitable for? Transition to remote servicing of Belarusbank convenient for:

  1. Small business.
  2. Big business.
  3. Company owners.

Many documents that can be drawn up on paper are not difficult to translate into electronic system and actively use it in the client bank with “live” signatures in the form of digital signature.

The banking system is improving and Belarusbank is no exception, opening up full-fledged online opportunities for clients. An example of this is the client-bank program.

To connect to the client bank of Belarusbank, necessary:

  • Read the requirements of the public offer as part of the use of a banking software package.
  • Provide to the institution 2 copies paper applications and access web services.
  • Study the banking specification for hardware Belarusbank.

Client-bank (WEB) of Belarusbank - what is it?

The client-bank is included in the remote service (RBS) service, which is offered to corporate clients. This banking offer from Belarusbank should not be confused with Internet banking. The theme service is different, which is designed for individual entrepreneurs who often encounter problems with the bank. Internal data is generated and stored in the Belarusbank system, which opens when entering the Personal Area client-bank.

Use software You can use the client bank anywhere, so you can use the banking service of Belarusbank even during business trips if you have a free connection to the local Internet network.

You can install the web application on a PC or smartphone. The local security service may be unavailable with a bad connection or in case of an error while working with b asb by.

In simple words, the client-bank of Belarusbank is called a “thick client”, and Internet banking is called a “thin client”. Login to the banking system carried out after, how a password is assigned and the user has the opportunity to enter data independently.

The program is suitable not only for small entrepreneurs, but also for OJSC. You can also open a client bank through the asb by website, which offers full technical support.

Opportunities of WEB Client Bank

Capabilities of the Belarusbank Client-Bank systemPeculiaritiesNote
Using bank directoriesTo find out payment codes, exchange rates, and information about non-resident banks-
Making payments in current rubles or other currenciesPayment requests or payment orders-
Request for account transactionsFor any Belarusbank client-
Remote conclusion of contracts with BelarusbankTo create time bank deposits or open current accounts-
Electronic interaction with a banking institutionAbility to correspond or receive standard documents (receipts, statements)Receiving news or notifications from Belarusbank
Self-monitoring of local bank directoriesPayment purposes, beneficiaries-
"Cash pooling"Special management of your accounts or department accountsThrough the use of secure software
Sending applications and orders for the provision of certain banking servicesApplication for payment requests or for opening/closing accounts in Belarusbank, order for booking fundsThe documents have a prescribed form, which can be downloaded from the website

What is needed to connect to the Belarusbank Client Bank?


Good to know

There are no particular difficulties in connecting and using the Belarusbank client-bank program.

To do this, the user must have:

  • Connect to the network via an uninterrupted line.
  • PC with free USB output.
  • A printer.

The system for working with banking transactions is provided in the form of software that won't take up much space V random access memory(installation is step-by-step and simple).

There is everything about installing and working with the client-bank program on the CB asb bye website necessary materials, which will help you figure out without specialists how to use the Belarusbank service application.

Successful work in the banking program impossible to imagine without the legal part– it includes the signing of an agreement and the formation of an electronic digital signature.

Client-bank services are usually paid for by debiting funds from the current account, and if technical issues arise in the system you should contact support Belarusbank.

How to install Client Bank?

How to install the client-bank service? The web program works through regular authorization using a login and password. When preparing documents in the banking branch of Belarusbank they also issue a special key for using the client bank.

The first step is to install the bank in the form of software along with the appropriate system drivers.

You can download all the necessary files for the client bank in a separate section on the Belarusbank website. Instructions for using the client bank are also attached.

Video on the topic:

Driver installation

Installation of the driver for the client-bank program begins with saving the corresponding file, which is selected depending on OS type(32 or 64 bit).

Execution starts from Admin. An assistant when installing a client bank from Belarusbank will be the banking section Questions and Answers in the “Small and Medium Business” / “Large Business” menu.

Click the “Install” button

Click “Yes”

It is important not only to choose the right additional drivers for the client-bank, but also to follow the instructions unquestioningly. When starting to perform all software manipulations, do not forget to remove all devices from the USB ports.

Sample instructions for installing a special cryptographic protection block for the client-bank service:

  1. After launching the application as Administrator, a dialog box opens (you need to click Next).
  2. After studying the ReadMe file, continue the installation by clicking Next.
  3. After accepting the electronic license agreement, immediate installation occurs.
  4. During the process, the client-bank banking program will ask you to insert a USB drive with encrypted information.
  5. As soon as the media is successfully read, a window indicating successful installation will be displayed, which you can close with the Finish button.

Installation of PC SOB (Cryptoservice)

Cryptoservice (PC SOB) developed to solve the following problems in the client-bank system:

  • Encryption of information in accordance with legal requirements.
  • Performing hashing function for banking transactions.
  • Development and verification of digital signatures according to the requirements of Belarusbank.
  • Reading shared keys using existing protocols.

Cryptographic operations in the client-bank software shell of the Belarusbank ASB are performed using certificates public keys, which are placed in the registers of the banking system. The Cryptoservice architecture has a certificate of conformity No. BY/112 03.07.036 00184.

To successfully install the Belarusbank client-bank software package you need to do one of the following operations:

  • Launch PC SOB from the downloaded document (hold Ctrl and click the link).
  • Use direct installation from the browser windows (there is a special button for this on the Belarusbank website).
  1. In the open dialog box, click I Agree.
  2. Next, a detailed installation occurs, upon completion of which you need to click Close.
  3. After successful installation, you should reboot the OS.

After installation, each subsequent launch of Cryptoservice occurs automatically, but if this did not happen at some point, then you can open the software add-on manually through the file :\CryptoServiceASB\CryptoService34.exe.

This indicates that the SOB PC is running corresponding icon programs. Cryptoservice does not have a wide range of settings, and to control it, just right-click on the miniature in the taskbar.

Installing Silverlight

If Silverlight is not installed on your PC, the system will require you to install it when you launch the client bank. To the user need to click in the proposed window and select the program shortcut.

After saving the installation file, it needs to be launched and follow the usual recommendations, confirming “Next”.

When you launch the browser and open the Belarusbank website, a window may pop up asking you to allow the use of the application. For convenience, you need to click “allow and remember” - this will be automatically recorded in the system.

Login to the Client-Bank system (WEB)

You can log into the Belarusbank client bank system after fully installing the program file (above is a description from experts on how to do this correctly). As soon as “CryproServiceASB” is automatically launched, you can open the browser and go to the page client-bank.

Convenient service Internet banking of Belarusbank allows you to manage accounts, online deposits and conduct transactions using a payment card via the Internet without leaving your home. No queues or trips to bank branches! You can do it yourself at any time of the day, when it is convenient for you:

  • find out the account balance;
  • open and replenish (deposits);
  • repay;
  • transfer money to another card issued.”

Almost everything is free! Exceptions - transfer of money to another card, mini-statement of card transactions, payments using arbitrary details.

How to connect Internet banking of JSC "ASB Belarusbank"

Choose any of 2 possible methods.

  1. Taking your passport and card with you, come to Belarusbank. Tell the specialist that you want to connect banking. After paying for the service (20,000 rubles at the end of 2015), fill out a special application form. You will receive important data that will allow you to log into your personal banking account: username and password (it is recommended to change it). You will also be given a code card (you will have to activate it at the information kiosk).
  2. Leave a request on the website ibank.asb.by. Registration will take a few minutes - you just need to enter the requested data. After payment, a code card will be delivered to your home within the next 10 days. Upon receipt you will need to present your passport.

Please note: you cannot change your username; create multiple accounts or receive more than one code card. The account is blocked if the client does not log into his personal account for more than a year. Afterwards it will be canceled altogether.

How to log into the Internet banking system of JSC "ASB Belarusbank"

  1. Go to the website ibank.asb.by.
  2. Enter your login (username) and password, click the “Login” button.
  3. In the new window that will then appear, enter the code from the key card and click “Login.” After this, you will find yourself in your personal account, where you can perform any banking operation.

If the password or key is entered incorrectly three times in a row, the account will be blocked. The operator will help you return it to the active state; you can contact him by calling the short number 147.

While working in banking you cannot:

  • refresh the page,
  • press the “Back” and “Forward” buttons (for this use only the menu items provided by the banking system),
  • open other pages of your personal account in a new window or tab,
  • close the window until there is information about the completion of the operation.

How to pay for utilities through Belarusbank Internet banking

The operation can be selected in the “Payments and Transfers” or “Settlement” menu of the AIS ERIP. Let’s say, to pay the rent for an apartment in the capital, you need to press the button “ Communal payments", select "Housing and communal services of Minsk", then enter personal data. You only need to enter account numbers once - the system will remember the data and open a window with auto-filling, but if necessary, you can change them.

Gas, electricity, water supply, intercom systems, contributions to housing cooperatives, telephone and other services are paid through the ERIP system. You need to select a region.

Convenient settings

Connect fast access to payments. Click the “Add your saved payments to the page” button, select the one you need and save the changes. Now your favorites will appear on the main page and you will get instant access to important payments - in just 1 click. This will significantly save time and simplify your banking work.

In “ERIP Personal Payments”, select your payer number to instantly see the list of transactions.

Make a payment “with one button” by accessing the “Payments and Transfers” menu (at the bottom of the list). Payment will be made quickly - in the order that you specified in advance.

Exiting the Belarusbank banking system

Click the orange “Exit” button at the top of the page to exit gracefully.

You will automatically leave your personal account if you do not perform operations or navigate to other pages within 10 minutes. For your convenience, at the top of the page there is a time countdown: how many minutes and seconds are left.

"ASB Belarusbank": Internet banking and security

Securely keep your login and password from disclosure, and do not share this data with anyone. Do not give or show the code card to other people.

Find out whether the computer through which you plan to log into your personal account has an anti-virus program and whether its databases are updated.

Read about the SSL (Secure Socket Layer) digital certificate of authenticity. To do this, in the address bar (at the top of the page), find the image of the lock, left-click on it 2 times. Read the information about the SSL certificate (it should indicate who it was issued to and by whom, the validity period and other facts).

Additional Information

You can find out more by calling 147 (on weekdays from 8:30 to 20:00, on weekends from 10:00 to 17:00).

To work remotely with bank accounts, private clients simply need to download the program from the Internet and log in using their card number or phone number. The activities of organizations and entrepreneurs involve the movement of significant amounts through the current account, therefore remote control over finances is entrusted to special program. Features of the client-bank program (WEB) of JSC "JSSB Belarusbank" are described below.

Client-bank of Belarusbank - basics of service

Remote maintenance system for corporate clients and small businesses is a set of programs with increased cryptographic protection against unauthorized entry. Client Bank is installed on one or more computers in an organization. For actions in the program, the bank makes each responsible employee digital signature(EDS).

The digital signature is generated in accordance with job responsibilities employee, therefore, only persons who have the right to manage funds can make an expense transaction from the current account. Persons vested with the appropriate authority using separate digital signatures can create documents in the program and view statements.

Opportunities of VEB Client-Bank

The web client of Belarusbank allows clients to carry out banking transactions without visiting the office of a credit institution, which allows corporate clients to devote more time to production issues.

The following features of the remote service program allow you to simplify your work with financial flows:

  • Control over funds in real time;
  • Make payments to counterparties in Belarusian rubles and foreign currency;
  • Receive documentation on current account turnover and generate reports;
  • Conclude agreements for the placement of available funds (deposit), for the opening of new current accounts;
  • Monitor the activities of its own branches and representative offices;
  • Conduct correspondence with employees of a credit institution, order certificates, send and receive official documents;
  • Use help financial information by currency quotes, payment codes and bank identifiers.

Using the client-bank program for legal entities from Belarusbank does not exclude the possibility of being serviced by a credit institution for general rules. Moreover, cash transactions can be carried out at bank offices or through collection.

What is needed to connect a client-bank

Installation of RBS begins with the conclusion of an agreement between an enterprise and a financial institution. As part of the agreement credit organisation provides the enterprise with software and creates electronic signatures for officials.

Documentation is made on the basis of an application in which the client has the right to manage the money in the account and those who can view transactions and create documents.

All information passing between the client’s computer and the bank’s server is encrypted using cryptographic algorithms. Access to the program is carried out using an electronic signature, which is analogous to the client’s signature.

The client only needs to have:

  • computer with Windows operating system;
  • USB connector;
  • Internet access;
  • printer for printing documentation.

How to install “Client Bank (WEB)”

Each user can download and install Client Bank independently. On the website for logging into RBS https://cb.asb.by there are SilverLite files for “Client Bank (WEB)” of Belarusbank. You can download drivers for digital signatures and a cryptographic program from the bank’s portal https://belarusbank.by/ in the menu for small businesses and corporate clients “Cash and settlement services”, section “Client-Bank System”, button “Software”.

Each user, before using the RBS client bank, can familiarize themselves with the instructions that are located in the software section on the bank’s website.

Video on the topic:

Installing drivers

The correct functioning of the electronic digital signature depends on the operation of the drivers.

Before installing the program, you must remove keys with iKey signatures and other flash drives from the USB ports on the device.

All actions on the computer should be performed under account, for which there are no restrictions on access to system files (administrator).

In the “Software” section, you must select “Driver for cryptographic information protection” and download the file with the “.exe” extension to your computer.

The installation process is simple, the user needs to carefully read the messages on the screen. After familiarizing yourself with general conditions and the rules of use, the program will begin to install, during the process the user will be asked to insert the iKey key on which the digital signature is recorded. When the system reads and processes the information from the flash card, the installation process will end.

Installation of PC SOB (Cryptoservice)

The PC SOB (Cryptoservice) program is designed to encrypt data sent via remote communication channels. For the application to work correctly, you must follow the installation instructions:

  1. In the “Software” section, you must select “Security software package version 4.1.0.0.”.
  2. Download the distribution kit to your local computer drive.
  3. Open the download file and click “Run”.
  4. The program takes up about 100 MB, so you need to select a local disk with enough free space.
  5. The installation takes place automatically; upon completion of the operation, you should close the application installation window.
  6. The program will ask you to restart your computer to activate the new security settings; if this does not happen, you must restart manually.

If the program fails, you must re-run the file downloaded from the site. Launching the application is accompanied by two icons in the Windows taskbar.

Installing Silverlight


The Microsoft Silverlight browser extension is downloaded the first time you log into a Belarusbank client . On the website https://cb.asb.by, the user needs to follow the link to the program and follow the instructions:

  1. Click on the Silverlight icon.
  2. A Microsoft page will open where you need to select the Windows version of the application.
  3. Open the downloaded file and click “Install Now”.
  4. Check the box for automatic update and continue installing the application.

The application supports browser operation when using the bank client (web) of JSC JSB Belarusbank. In order for Silverlight to start automatically every time you log into the RBS service, you need to check the “Allow and remember” box in the pop-up window.

Login to Client-Bank (Web)

You can log in to the Client Bank (VEB) system of Belarusbank after signing the agreement, obtaining an electronic signature and installation of all programs.

First you need to launch Cryptoservice, when the icons appear in the taskbar, you can open the browser.

You have successfully logged into the Belarusbank web client, and you can start working.

Basic operations in the system

The program interface is made simple enough so that any user can easily understand the system.

Client-bank allows:

  • Create payment documents (orders, letters of credit requirements);
  • Send documents in rubles and foreign currency;
  • List by list wages employees on cards;
  • Make applications for the purchase or sale of foreign currency;
  • View cash flows and generate account statements own enterprise, as well as branches and divisions;
  • Operate with reference information.

Creating a payment order

On the main page you can create payment documents, but the main work is concentrated in the “Documents” menu, where the user sees the created orders and requirements, can copy them or create new ones.

You can send money to a counterparty via the client-bank system if you perform five steps:

  1. In the “Documents” menu, select the “Payment orders” section, the “National currency” subsection, if the transfer is carried out within Belarus in rubles.
  2. The “In Progress” section will open a window that lists documents that have not been sent to the bank. To create a new translation, click “Create PP”.

  3. Fill out the standard payment order form, indicating the amount, Bank details counterparty and purpose of payment. After entering the data, click “Save”.
  4. The document should be signed with the digital signature password and click “Continue”.

You cannot use a password to log into the system; you must use the password from your electronic media.

The payment order has been submitted for execution; the result of the funds transfer can be viewed from the “documents” menu, the “Processed” section.

Video on how to create payment order in national currency.

Hotline numbers

At every stage of installation and operation of the Client-Bank (Web) program, Belarusbank specialists provide support to their clients.

Users can ask for help by phone +375-17-309-0404 . The service is running from Monday to Friday from 8:30 to 23:00,on Saturday from 8:30 to 19:00, on Sunday from 8:30 to 16:50.

The bank has a remote system technical support, which helps the user contact bank specialists and set up online. To do this, the client will need to install additional software, which is posted on the credit institution’s website.

Pros and cons of the system

When working with Internet banking, the user receives a number of positive aspects:

  • Saves time and money on visiting the bank;
  • Controls financial flows online;
  • 24/7 access to funds in the account exists wherever there is Internet access;
  • The movement of money is provided with reliable protection;
  • Reduced commission for transfers via RBS;
  • Electronic document flow with the bank speeds up the resolution of financial problems.

Negative properties when remote work no, like most web client programs of different banks, the Client Bank (WEB) of Belarusbank can disappoint:

  • Long-term system recovery after a failure;
  • Requirement for an uninterrupted Internet connection.

Some users may have difficulty installing, but this factor depends on the qualifications of the client.

Question answer

What to do if error 100 occurs?

You should restart your computer and then restart Cryptoservice.

“Invalid user key” error, what should I do?

The iKey has expired, you should visit the bank to register a new flash card.

Error: “Unavailable local security service”, what should I do?

Add the ssf_server.exe file to startup or run it manually.

OJSC "ASB Belarusbank" is one of the largest and main financial and credit institutions located on the territory of the Republic of Belarus. The bank provides clients with a huge range of various banking services and products. He cooperates with both individuals and entrepreneurs and government agencies. In addition, this financial institution Belarusbank offers convenient Internet banking, through which you can log into your personal account system for both individuals and legal entities. This opportunity significantly saves clients time and effort.

Among the services it is worth highlighting: lending, company financing, deposits, foreign exchange transactions, card issuance, and many others. The financial institution also engages in charity work. The bank's activities are inextricably linked with economic policy country and is aimed at promoting the dynamic development of the most important sectors of the economy and social sphere.

Internet banking options

By logging into Internet banking, the client gains access to a huge number opportunities and advantages. After all, thanks modern technologies, the user can easily register in online system, log in from any convenient device, at the most convenient time for the client. Due to the convenient service, the client will be able to manage accounts, deposits, and perform many other transactions using the card without leaving home or office. So, no queues. You can use all functions regardless of time.

So, there are such opportunities that become available after logging into ibank.asb.by:

  1. find out how much money is in your account;
  2. open deposits and deposit funds into them;
  3. close loans;
  4. pay for utilities and many other services and payments;
  5. transfer money from one card to another;
  6. view the history of completed actions.

How to log into Belarusbank Internet banking?

Currently, there are several options that allow you to access your Belarusbank personal account in online mode. Let's look at the main methods:

Using login and password

In order to log in to the Internet banking system, it is enough to:

After this, you will find yourself in your personal account.

Using a code card

To begin with, it is worth noting that using this card is quite easy. It shows a number that is entered every time you visit the bank.


Window for confirming the code from the “code card”

Cards with codes are issued upon registration of Internet banking at Belarusbank branches.

In order to log into Internet banking "JSSB Belarusbank" using a code card, you just need to enter a name, a secret set of characters, check the box, and indicate the code card. After that, enter the card number.

Type of code card

Via SMS

In this case, Internet banking Belarusbank, logging into your personal account is quite simple, indicating your login and password, and an SMS with a code is sent to your phone, which should be entered in the appropriate field.


Confirmation via SMS

Via MSI

Here all manipulations are performed as in the previous versions. Only in order to enter your personal account, you must first pass authentication in MSI.


Login to your personal account through MSI in Belarusbank

After that, on the site, it will be enough to indicate a fictitious name, password and personal number.

Authorization in the MSI personal account is carried out on the website – ioauth.raschet.by/client
Login to your MSI personal account

Then fill in the necessary fields for registration with the MSI of the Republic of Belarus.

Registration in MSI

After entering the data, the main page of Belarusbank Internet banking opens.

If you have registered with MSI and do not have a card, then Belarusbank, after your consent, will redirect you from Internet banking to a page for selecting a bank card.

A video of logging into online banking will also be interesting.

How to register for Internet banking?

In order to visit the Internet banking site freely, you need to go through a simple registration procedure. In order to implement this, there are several options. So, let's look at each of them:

With a visit to a bank branch

To register using this method, you should contact the central office or branch of the financial institution. In this case, you must have with you a document that confirms your identity. You will also need a payment card. With the help of a specialist, you will receive everything you need, as well as a code card. Then you need to fill out an application form. Next, activate the key card through the information kiosk.

Online registration

To register using this method, you need to go to the official website of Belarusbank. Then select “Internet Banking”. After that, select the section online registration and agree to the proposed terms of use.


Online registration in Internet banking

Before starting work, you need to familiarize yourself with Online Registration Guide.

After reading the public offer, click “I agree to the terms of the agreement”


Public contract

You then confirm your personal information and click Continue.


Personal data entry page

When using a document without an identification number for registration, leave this field blank and click “Continue”

Only valid payment cards that are not blocked by the bank and not on the stop list for any reason can be used in the system.

If you encounter any problems when adding a payment card, you must contact 147 (working hours on weekdays from 8:30 to 20:00, on weekends from 9:00 to 16:00).


Page for entering your payment card details
Client data

It is necessary to take into account that given address will be used by the bank to send the session code card required to log into the Internet banking system. Delivery is carried out only within the territory of the Republic of Belarus by employees of RUE "Belpochta" in
within 10 working days, after the client registers in the system.

We choose a login that suits you personally, which is not in the system. If the specified username (login) is already used in
system, a message with the following content will be displayed in the upper left corner of the form: “There is already a client with the same login.”


Next stage. You must specify a security question and an answer to the security question. In the future, the specified data must be provided to the operator when unlocking in the system.

After clicking on the “Register” button, an information message about the delivery time will be displayed on the screen.
session code card and how to obtain it.

Via information kiosk

IN this method registration will not be a problem. To begin, select the “Registration” section, then select a login and password that suits you. You will also need to enter a phone number, and you will receive a code that you must enter to confirm the registration procedure.

Via MSI

It will be quite easy to gain access to your personal account using MSI. In this case, you will have to register with MSI in advance. Then go to the official resource, to the “Login via MSI” section and enter the data received on the website of the interbank identification system. After that, select one of the methods: through MSI and EDS or MSI. In the window that appears, enter the identifier. Next, enter your password and pattern and press the “Login” button.

Restoring access to your personal account

If Internet banking is blocked.

How to unlock? Most likely, the issue is that you entered your password or login incorrectly more than 3 times in a row. To unblock, dial bank support by number 147. Here you will go through a simple and quick identification procedure. To do this, you will have to provide your passport information and answer a security question.

If you forgot your password

To restore and further unlock your account, you need to visit a banking institution. By filling out a standard request for a password.

You must have identification with which you can confirm your identity.

If you forgot your login

If you have difficulty logging in, dial the call center number 147.

How to change your password

In order to change the password for your personal account, go to the “Personal Settings” section, then select the settings for the password itself and change the old one to the new one.

Bank mobile application

Clients can also access features mobile banking, to do this you will have to install the application on mobile device. The proposed software is simple and intuitive. Therefore, there will be no difficulties or difficulties in using it. Here you can manage accounts, transfer funds, pay for loans and do many other manipulations.




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