The house is not connected to the Internet what to do. Internet in a new home: how to establish a connection. Denis Kryuchkov, commercial director of the real estate agency Nearby, answers

We looked at what the phrase " house put into operation". Logically, each of us understands that this is a house that is completely ready to receive tenants. All communications are connected to it and the adjacent territory is ennobled. If this is how you imagined the commissioned house, then you are absolutely right. However, how does it happen that in Anapa a house put into operation can stand without communications for several years.

The answer to this question in this article

If a new building is being built according to the current Federal Law-214, then, as a rule, no special questions arise when it is handed over. However, there are at least two more options for the appearance of apartment buildings in Anapa.

The first is a housing-construction cooperative. The construction of houses through the formation of a housing construction cooperative fully complies with the letter of the law and is regulated federal law FZ-215.

Is there a difference in the commissioning of a house built according to FZ-214 and FZ-215?

In the urban planning code and other specialized regulations it is not prescribed that houses built according to different federal laws should have a different procedure for putting the house into operation. That is, regardless of whether your house was built according to the DDU or the housing cooperative, the commissioning of the house is carried out according to a single regulation prescribed in article 55 of the Town Planning Code.

So, we found out that an apartment building built according to Federal Law-215 and put into operation cannot be without connected communications.

Consider the third category of apartment buildings that appear on the streets of Anapa from time to time. The third category is everyone's favorite "squatters". What is self-build. This is a house built without permits.

What does the owner of an apartment building do who built it without permits? By law, any squatter is subject to either legalization or demolition.

The pinning may look different. Option 1, lightweight. The owner of the house can provide the supervisory authority (administration, architectural supervision) Required documents for compliance of the house with project documentation and title documents for the land. After that, the administration gives the go-ahead for commissioning.

But more often it happens differently. Option 2, normal. After the developer has received an order to demolish the unauthorized construction, he files a lawsuit in court to recognize his ownership of the object of construction in progress. This is done so that the samostroy is not demolished.

What a developer has to go through in order to obtain ownership of an unauthorized house and how much it costs, God only knows, but the proceeds from the sale of apartments most often pay for the costs.

Here, after such courts, on which the developer is recognized as the owner of the squatter, the proud developer hangs a huge banner on the facade of his house " HOUSE RENTED».

It is likely that at this moment he really believes that the worst is over. The Rubicon in the form of the most fair Anapa court has been passed and you can continue to quietly cut the loot by selling apartments to gullible buyers.

With the recognition of ownership of the unfinished house, the developer has the opportunity to slowly complete the work of connecting the house to communications, without fear that the house will be demolished.

And here lies the most critical moment, associated solely with the presence or absence of conscience of the developer. If he has one, then he will do everything to ensure that communications are connected as soon as possible.

If the developer is distracted by more important matters, such as buying a new site for the next construction, or if too much money was spent on obtaining ownership and the developer has nothing to pay for connecting communications, then such a house is doomed to months, or even years, of a half-finished state. About one of these houses at st. Leningradskaya 41, I told in an article about the new buildings of Alekseevka.

Therefore, before you give your money to the developer, whose “house has been put into operation”, do not be too lazy to check if he has:

• Title documents for land;
• Building permit;
• Permission to put into operation;
• Specifications to connect communications;

This minimum permit documentation ensures that the home is a legal structure. With a high degree of probability, it can be argued that there will be no problems with the operation of such a house.

Of course, if after several months of the provider’s work it becomes clear that the connection is of high quality, from the “not a single gap” series, and the operator’s customer service is nice and friendly, there are no questions. However, if the situation is not so rosy and the work of the Internet is satisfactory, any person who values ​​time, money and, finally, a calm atmosphere in the house, has an idea - to connect to an operator you trust. It often turns out that this is not easy to do, without difficult coordination with the HOA. Not easy, but possible.

It would seem that the "density" of providers "inhabiting" the house depends on the principles market economy. And the greater their number, the stronger the competition and, as a result, the cheaper communication services. However, in fact, most often the number of operators working in the house directly depends on the desire Chairman of the HOA or from the head of the Criminal Code. It happens that there is only one provider in the house, and the administration of the house is not going to let the rest. However, there are ways to add a provider to the "pool", even if the "master" is against it.

Why is that?
Personal relations between telecom operators and the administration of the HOA are sometimes full of secrets and omissions. Exclusively because from time to time both sides consider each other "third wheel". Providers, fighting for the client, are trying with all their might to cover most of the apartment buildings with their presence. House managers, in turn, do not want to devote much of their time to untangling wires and solving other organizational problems associated with the installation and maintenance of camera equipment. After all, each provider lays its own cable in the house, thus duplicating the Internet infrastructure that companies already have in the house. In addition, representatives of all providers need to provide access to technical premises “at any time of the day or night”. It is not surprising that chairmen prefer a limited circle of operators, choosing them according to various principles, including the principle of "who will give more."

Players of the telecommunications market, on condition of anonymity, say that in order to “enter the house”, a laptop as a gift is enough, and somewhere transfers to the personal account of the chairman of the HOA are also needed. According to them, the amounts paid by providers to the heads of HOA can reach up to a thousand rubles for an apartment once and about 10-20% of the revenue monthly, if it comes to the right to be the first and only provider in the house. Although it also happens that the chairmen of the HOA simply do not conclude an agreement with a new operator, motivating the refusal by the fact that even one operator is enough in the house. There are, of course, completely absurd situations. “Not a fairy tale, but a true story” - when the chairman of the HOA did not allow the house to be connected to the Internet, as he believed that radiation “happened” from this, from which people quickly die.

All these “national peculiarities” arise because Russian legal norms do not contain a law obliging HOAs to provide places for placing equipment to all interested operators. Although, in fairness, according to the law, the operator can obtain permission to lay a cable in a house only after the majority of owners allow him to do this. Indeed, according to the Housing Code of the Russian Federation, the walls of the house are the common property of apartment owners. How often such "formalities" are observed, perhaps, it is possible not to specify.

It is for this reason that the "heads" of houses have extensive opportunities to restore their Internet order. There were times when, for example, one HOA manager posted announcements around the house that operator X, who worked in the house, ceased to exist and no longer provides communication services, and it is necessary to reconnect to operator Y. Predictably, operator X was not aware of his "bankruptcy".

Trying to fix everything
On the part of the signalmen, several years ago, projects were born in St. Petersburg that implied the construction of a common infrastructure, at least in new buildings, which could then be rented on an equal footing by all interested service providers. However, this scheme in modern realities has not become widespread, representatives of the HOA did not “subscribe” to it.

A couple of years ago, State Duma deputies also tried to “legitimize” the Internet territory of houses. That bill, in particular, stated that if there was an application from at least one tenant of an apartment building, the telecom operator could gain access to public places for the installation of its equipment. Providers for the most part supported this idea, however, representatives of the HOA considered that in this case there would be "house anarchy", they say, there would be no order. They are partly right, but in the case of “free entry”, most likely, the number of operators will be regulated by the profitability of entering a particular house. Nevertheless, this law remained a draft.
The operators themselves periodically sue representatives of the HOA, however, most often they admit that only the residents of the house themselves can influence disputes.

What can be done?
Due to the difficulty of new operators entering apartment buildings, the rights of the tenants themselves are infringed in the first place. If there is one or two providers in the house, the cost of services is likely to be higher than in other houses where the connection is offered by four or five operators. In the latter case, promotions and discounts are often arranged, which can significantly save on communications. In addition, the quality of customer service in case there is a simple opportunity to go to another provider is always higher. Breaks on the line are repaired faster, and you can get through to the operator's call center within seconds and get a clear answer to your question there.

Perhaps the most realistic way today to restore market justice by increasing the number of Internet providers in the house to the optimal number for residents is to complain to the antimonopoly service. The basis for such an appeal may be the confidence of the tenant of the house that the HOA works "in conjunction" with any operator. If the antimonopolists establish the fact of violation of the Law "On Protection of Competition", the perpetrators may be held administratively liable.

This happened with the Volga branch of the TransTeleCom operator. A resident of a house in Saratov wanted to switch to another provider and found that this was impossible, since all owners “voluntarily-compulsorily” use TTK services. FAS caught the provider in collusion with management company at home, having found out that when the operator “entered” the house, there was no general meeting of homeowners. True, this trial lasted eight months, and such cases are not always successful, since it is not easy to prove the fact of conspiracy.

The second option is to re-elect the chairman of the HOA or change the Criminal Code. You can do this through general meeting members of the HOA. Of course, in fact, to collect more than 50% of the votes so that the decision is legal is not very realistic. Especially when it comes to houses with hundreds of apartments. However, it seems that just the Internet can help residents to correct this situation. Various online management systems for apartment buildings are gradually appearing on the market. For example, there is a service domosite.ru and others like it, offering to transfer communication with housing and communal services to technologically advanced electronic rails. Such systems include, among other things, electronic document management when conducting absentee voting, which allows for the participation of a larger number of owners in the decision-making process for the house. This means that it will be easier to collect the cherished votes for changing the rules for the entry of operators into the house, and many other management issues. True ... initially, the will of the manager is still needed in order to start working according to the online principle.

Text: Natalia Nelyubina

One of the most common situations that I have to deal with in my practice is when the user has the Internet connected, but does not work. Why is this happening?!
The first thing to start looking for a solution to the problem is to reboot all devices associated with Internet access - a router, a computer, etc. Very often this is the result of a small glitch in the operation of one of them and is solved by a simple restart. If it doesn't help, read on!

So, your Internet is not working. How are you connected to it? As a rule, in most cases, the connection is organized through wifi router, then see if the Internet access indicator is on or not. For example, on D-Link routers it is made in the form of a globe, on most devices it is simply signed as Internet.

Does not burn? Check the router settings and if everything is in order, call technical support your provider.
But if the indicator glows friendly, then the connection is successful. Check access from other devices - from a tablet, phone or laptop. So you can find out from which side it is worth looking for the cause of the problem. Such cases, when the router connects to the global web and does not distribute the Internet to connected devices, happens once in a thousand. Usually they are associated with a malfunction in its operation and are treated by resetting the settings to the factory settings, followed by a complete reconfiguration. More often, it happens that there is no access from only one of the computers, while everything works fine for others. Then you need to look for the "root of evil" already on it.

If you are connected to mobile Internet through a USB modem or WiFi module connected to the USB port, then try disconnecting it and reconnecting it. Does not help - switch the gadget to a nearby free port. Windows will reinstall the drivers and you can check again whether access has been granted or not.

Internet Connection Diagnostics in Windows 10

If the Internet is connected on your computer or laptop but does not work and you are sure that the reason lies in the wrong settings, then you should perform a few simple operations. Let's start by pinging some popular site. To do this, press the key combination Win + R to open the Run window:

In the "Open" line, type the command cmd. Click on the "OK" button to open the command line window. We select a team:

If you don't like Yandex, you can specify Google instead. Press the "Enter" key and see the result. If everything is in order, then you will receive something like this response from the server:

If you receive this response:

Then we type another command:

Ping 77.88.8.8

This is the IP address of the public DNS server from Yandex, which is always available. Alternatively, you can ping the server from Google - 8.8.8.8. If the PC has access to the external network, then the response should be:

If the node pings by IP, but the sites do not open, then usually this indicates that the Internet is connected but does not work due to the fact that the DNS server address is not registered (or incorrectly registered) in the settings of the network card. How to do this, I will tell below.

If you see this response:

Then it’s worth checking if the router is available. To do this, it also needs to be pinged. You can see what IP address is used on it on a sticker, usually located at the bottom of the case. Usually it is either or . I have a D-Link router and it uses the second option:

If the router pings, but the node is not on the Internet, then the reason is most likely again in the router or in its settings.
But if the router is not available, this is a reason to delve into the network adapter settings on the computer. But before that, try disabling the antivirus and firewall, as very often they are the cause of most network problems.

It did not help and the Internet is still connected but does not work ?! Well, then again press the key combination Win + R so that the "Run" window appears and enter the command ncpa.cpl.
If everything is done correctly, a window should appear network connections Windows 10:

Right-click on the connection icon and select "Properties" from the menu. In the window that appears, double-click on the line "IP version 4 (TCP / IPv4)" to get into the protocol parameters:

Here we try to set the automatic receipt of addresses and again check the output to the global web.
Still not working? Then check the box "Use the following addresses":

You need to register an IP address from the subnet of your router. If it has an IP of 192.168.0.1, then set the computer to 192.168.0.2. If the router uses 192.168.1.1, then the PC will have 192.168.1.2. Mask 255.255.255.0. As the gateway, you must specify the address of the router. Register it as your preferred DNS server. You can specify an alternative DNS server from Yandex 77.88.8.8 or from Google - 8.8.8.8.

As a rule, after that access to the Internet appears. If none of the tips helped you, then I'm afraid that you need to call professional specialist who will be able to determine the cause of the problem and be able to eliminate it. Good luck to all!

A terrible thing happened: you do not have the Internet. There can be many reasons: something broke at the provider, the smartphone was discharged, they forgot to pay on time, all your devices ended up in service center. Or you just decided to arrange yourself. These 30 things will help you pass the time and even learn new skills.

1. Check out the bookcase. Arrange books alphabetically, look through, start reading something.

2. Clean up. Perhaps unwashed dishes lay in the sink, and dust accumulated in the corners.

3. Write down your thoughts. Make a plan for the current month, dream about what you will spend the first million on. Yes, this is not the same as a post on Facebook, where they put likes, but the experience is interesting.

4. Spend time with your pet. You can play with cats and dogs, feed the fish, pat Madagascar hissing cockroaches on the back.

5. Get some sleep. Dreams can be as exciting as TV shows.

6. Call your friends. Messengers and social networks reduced live voice communication to nothing. Remember how it was before.

7. Call relatives. Not only to mom and dad, but also to grandma, grandpa, aunt and uncle.

8. Fix something. Maybe you have an old chair with a broken leg? Or do you need to sew something? Or is the faucet leaking in the kitchen?

9. Take out the balcony. Many use it as a warehouse for old and unnecessary things. Have the courage to look in there and throw out the whole .

10. Play on musical instrument. Piano, guitar, harmonica, wooden spoons - almost every home has something.

11. Take a walk. Walking without a smartphone and perpetual notifications can be something completely new.

12. Take a trip. To do this, just take the train and drive to the nearest station, which you have never been to. The intercity bus is also suitable.

13. Visit a museum. Unbelievable, but true: you can learn as much from a museum as from articles on Wikipedia.

14. Go to the cinema. Yes, all new items can be viewed on the Internet for free a little later, but why not treat yourself to a big screen and expensive popcorn?

15. Have a board game night. It will surprise you, but many friends and acquaintances will agree to come and play.

16. Let go of your feelings and cry. The absence of the Internet is a serious loss!

17. Go in for sports. Exercise, jog or fashion - feel your body, wake it up. Maybe you even have a gym membership?

18. Prepare something. It's easy to make a delicious dish when you have a recipe from the Internet at hand. How about a culinary experiment?

19. Watch TV. In addition to news, series, films and educational programs are shown there.

20. Flip through photo albums. Remember what you were like as a child, what your parents, grandparents were like. Feel the connection of generations.

21. Have a beauty day. Go for a manicure, pedicure, hairdo. This also applies to guys.

22. Visit the water park. Slides, pools, fountains and other water activities are no worse than hanging out in social networks.

23. Move furniture. You will be surprised, but by swapping the wardrobe and table, you will feel that you are in a completely different apartment.

24. Change the environment. Go to a cafe, to the river bank, to a bench at the entrance. A new place can lead to different thoughts and feelings.

25. Take up meditation. It is not difficult at all, just close your eyes and start counting your inhalations and exhalations.

26. Take up needlework. Old jeans can be turned into shorts and shirts into vests.

27. Start renovation in the apartment. It is not difficult at all, it is enough to clean the walls and buy liquid wallpaper.

28. Go shopping. Treat yourself to a new shirt, furniture, or just a meal you've never tasted before.

29. Go to . Without Tinder and Badoo, this is real, the main thing is to be bolder.

30. Just look out the window and listen to the sounds around you. This is life.

Remember: for a while to fall out of information flow and being alone with reality is not at all scary.