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Zappos shoes original. How to buy on Zappos, step-by-step instructions. Zappos Ten Core Values

Zappos is one of the world's largest multi-brand stores specializing in the sale of clothing, shoes, accessories and home goods from manufacturers around the world. The store is well known for its stock division 6pm.com.

But while 6pm.com primarily sells older collections, Zappos features the latest models from world-famous brands.

How to Sign Up for Zappos

On the main page of the site, click "Log In or Register"(top right corner)

On the page that opens, you will see a login form for registered buyers on the left, and a button on the right "Create an Account". Click it.

Fill out the registration form (in English). Please indicate your first and last name as they appear on the payment card with which you will pay for purchases. And also come up with a password for your account.

After the form has been filled out, check the entered data, remember or write down the password, check whether you want to receive newsletters from the store and click "Register Now".

After registration, you may need to confirm your Email. To do this, check the mailbox specified during registration, find the letter from 6PM there and follow the link from the letter to complete registration.

Once your registration has been confirmed, log in to the site using the link "Log In or Register" from the main page of the site and you can proceed to making purchases.

Product selection

Select the section you are interested in (shoes, clothing, accessories, etc.) or brand.

If necessary, use additional filters located in the left column of the site.

For each product group you will see different filters. For example, you can indicate that you only want to see products from certain brands (by checking those brands), or that you are only interested in shoes in size 8, and so on.

Click on the product you want to buy. Select the size and color you need and, if necessary, check the product's size chart (recommendations for choosing a size). Some brands or products may have their own size chart. Once you have chosen the color and size, click "Add to Cart".

In the shopping cart, you can view the list of your purchases, remove unnecessary items, change the quantity for a specific item, and view the total amount of your order. When all the information in the cart has been carefully reviewed, click "Proceed to Checkout".

Payment for purchases

On the checkout page that opens (final payment for purchases), you need to indicate the Shipping Address (your virtual address with us, which you can find in the My Address in the USA section).

Select your preferred shipping method. Sometimes a store will selectively offer free one-day shipping.

Below you need to indicate your Shipping Address (your virtual address with us, which you can find in the My Address in the USA section).

Fill out the Payment Information form, indicating your card number, month and year of expiration date (expiration date or exp date; this information is indicated on the front side of the card).

You will also need to indicate your billing address (this is the address to which you issued the card at the bank). In your case, the shipping address and billing address cannot match, so there is no need to check the “Same as my shipping address” checkbox.

Important: in the billing address in the Zip field enter 99999, and in the State field - AA. In the city field, after the name of your city, put a space and write your country (for example, Russia). These are the store's official recommendations for foreign customers placing orders to a US address.

Carefully check that the shipping address and billing address are filled out correctly, as well as the delivery information, the amount of your purchase, credit card information, and so on. Only after this click “Submit My Order”.

After clicking this button, the order amount will be debited from your card. Please note that for new customers placing their first order on Zappos, the store may require an additional verification process that may take anywhere from two days to one week. This means that only after successful verification will your order be processed and sent to the shipping address you specified.

All subsequent orders paid for with the same card will be sent by the store without delay.

But while 6pm.com primarily sells older collections, Zappos features the latest models from world-famous brands.

How to Sign Up for Zappos

On the main page of the site, click "Log In or Register"(top right corner)

On the page that opens, you will see a login form for registered buyers on the left, and a button on the right "Create an Account". Click it.

After the form has been filled out, check the entered data, remember or write down the password, check whether you want to receive newsletters from the store and click "Register Now".

Once your registration has been confirmed, log in to the site using the link "Log In or Register" from the main page of the site and you can proceed to making purchases.

Product selection

Select the section you are interested in (shoes, clothing, accessories, etc.) or brand.

If necessary, use additional filters located in the left column of the site.

Payment for purchases

On the checkout page that opens (final payment for purchases), you need to indicate the Shipping Address (your virtual address with us, which you can find in the My Address in the USA section).

Select your preferred shipping method. Sometimes a store will selectively offer free one-day shipping.

Below you need to indicate your Shipping Address (your virtual address with us, which you can find in the My Address in the USA section).

Fill out the Payment Information form, indicating your card number, month and year of expiration date (expiration date or exp date; this information is indicated on the front side of the card).

All subsequent orders paid for with the same card will be sent by the store without delay.

Levi's, eBay and finally Zappos which we're talking about today we'll talk. This is one of the largest dot-coms that managed to survive the crisis of the 2000s. And not only survive, but also grow to gigantic proportions. Dotcom(English) dotcom, dot-com, also possible [link] ; from English.com) is a term applied to companies whose business model is entirely based on working on the Internet. By the way stock store 6PM is a subsidiary of Zappos. If you need a specific product or brand, you will definitely find it at Zappos.

And although not the entire range is presented there, it is still quite extensive. Prices do not differ from prices in official stores. This is not a stock store and it rarely has discounts, but... they do happen. On the eve of the celebrations, be sure to visit sites offering discount coupons and cashbacks - Zappos may also appear there. And then you will buy an expensive product at a low price. The store has its own discount system for Zappos-gift cards, but it only works for the USA and Canada. Let me make a reservation right away - there are no direct deliveries to the Russian Federation and you need to use the services of mail forwarders. Personally, I use Banderolka.com and Zappos ships items to their warehouse with free shipping in about 3-4 days. Among the minuses, there is also a plus: returns are free within 365 days. You tear off the label and stick it on the parcel. Your money will be returned to you within a week. But, as you understand, this is for the USA and Canada. The mail forwarder will not store your parcel for a whole year if you do not continue to pay its rent.
So, registration is simple and does not cause difficulties. Zappos accepts cards from other countries. Including the Russian Federation. As I was assured in [link], shipping and billing addresses can be entered in the same way - the package will arrive. And now I have already received two parcels safely. In the USA everything ships quickly. I am satisfied with the quality, both the store and the intermediary.

The selection of products is very convenient, it is almost no different from 6PM, which is what I was used to going from this site to Zappos. In the toolbar, select the gender and product category, in the left column there is an expanded overview with a deep selection, where you specify everything you need by activating the checkboxes with a “tick”. For example, the shoes are presented there so perfectly that you get a complete picture down to the smallest detail. Each model has a video attached. By the way, in the women's category the shoes are presented very beautifully and in detail than in the men's category. Well, it's not scary at all

Previously, the store specialized specifically in shoe products and therefore this is its specialty. This can be seen on the store logo. But I also bought outerwear, which I really like. So far it hasn’t come to accessories and other little things, so wait for the next reviews. There is one more nuance: when shopping, you should choose a size and only then will you find out whether this product is in stock. Usually they report that there are only one or two of these items left. It will be sad if it is no longer available, but they will definitely notify you when it becomes available.

It’s a pleasure to correspond with the store - they give good advice on sizing. You can request the length of the insole for a specific size. Then you can't go wrong. This is not eBay or [link], which write one thing and send something completely different. So far Zappos is sending me what I see in the picture. Although, they say that Zappos belongs to [link] and this is true (the article in the description is Amazonian) so far I have not encountered any jambs. Neither at home, nor among friends. At least there is a connection with the seller and a pretty decent one. Not like in Amazon: why??? There, only through reviews you can find out in detail about the product or a former buyer will answer the question, which is not always exhaustive. So we look and search on Amazon, then we ask the price and order where we like.

By clicking on the track number, you are taken to the parcel tracking site and accompanied to the mail forwarder. Then it's a matter of technique.

Thank you for being with me today! Happy shopping!

The Zappos.com online store was opened in 1999. The store has no offline history; it was conceived and opened precisely as an online store for making remote purchases.

Zappos History

The idea of creating an online store came to the mind of Nick Swinmurn (the founder of the store) after he visited several shopping centers in search of suitable shoes, but in the end, after spending the whole day, he returned home without buying anything. One store had the right color but didn't have the right size, another had the size but no color, and a third didn't like the styles. This is how the idea of creating a store was born, in which, firstly, there would be a huge selection of shoes, and secondly, the search and selection of these shoes would not be very burdensome for the buyer. Despite the specifics of the goods sold, it not only survived the severe crisis of the early 2000s, but also became the largest online shoe store in the United States.

Product range

Initially, Zappos positioned itself exclusively as shoe store, and this idea seemed dubious to many, since, unlike clothes, choosing shoes without trying them on is very difficult. Later, when the business began to develop rapidly, the store’s assortment also included clothing and all kinds of accessories. Thus Zappos became practically department store for the sale of clothing and shoes without division by gender or any age categories.

The range of goods offered in the store is huge. First of all, these are, of course, shoes - men's, women's and children's. There are offers for every taste and budget. The store offers for sale shoes from 272 men's brands, 423 women's and 155 children's brands. The range of clothing and accessories sold is also not inferior to these indicators. Zappos is a multi-brand store – there are about a thousand on the site brands, including Adidas, UGG, and others.

Distinctive Features

The business card of the store is the presentation of goods on its “virtual showcases”. To compensate for the impossibility of trying on, each shoe model is photographed from seven angles and provided with a video.

The interface deserves special warm words - any product can have several, or even a dozen or two color options, so each trading item is, in fact, whole group positions, and you can view all the options by simply switching the palette.

Perhaps one of the most impressive tools of the service is “zoom”. You can enlarge each model of anything many times in high resolution, and examine every seam and every fiber almost under a microscope. Thus, the company did everything to provide the client maximum effect presence.

Loyalty to customers

Zappos is known all over the world for its corporate culture, about which they even write books, as well as attention and care for the client. In particular, the site has very friendly rules for returning goods. If the buyer is not satisfied with the purchased product in any way, the store gives him the right to return the product to the store free of charge within 365 days from the date of purchase, provided that the product has not been used and has been stored. presentation. In this case, not only the return is compensated, but also the delivery. You just need to print the so-called “Return Label” from your account and stick it on the parcel. Refunds to the card are made within a week after delivery of the parcel.

Where to buy cheaper?

If you're unsatisfied with product prices, Zappos has a solution. To sell your assortment for more low prices, Zappos has a separate outlet division - the 6PM online store, which sells remnants of collections with very significant discounts.

Merger

In July 2009, Zappos joined Amazon.com and became one of the divisions of this largest American retailer, but at the same time retained own brand and our own online store.

The online store Zappos.com is well known to our compatriots primarily thanks to its stock “brother” - 6pm.com, where goods from Zappos.com are sold for sale at more impressive discounts. Both sites are owned by Amazon.

Zappos assortment

Description of Zappos online store

Method of ordering goods

Zappos.com is the website of one of the most popular online clothing and shoe stores in the United States. Let's go to Zappos.com. You are now on the main page of the store. Let's take a look at the interface.

At the top left there is a search bar for the product name. To the right of it are buttons for login and registration. Below these buttons is a shopping cart.

Below the search bar in the center is the main category menu.

Below the menu is a line for selecting brands by the first letter of the name.

Even lower on the left there is another rubricator - by gender, special clothing(wedding, golf, etc.), and in size (very large, very small, etc.).

At the very bottom of the page are the latest product reviews posted by customers.

We go to the site

It is advisable to register before starting shopping.

To do this, click the “Log In or Register” button at the top of the page.

On this page, on the left you can enter the store using your username and password if you have registered previously, and on the right you can register.

To start registering, click the “Create an account” button on the right.

Here is a registration form.

All fields must be completed in English.

In the “Your name” field you need to enter your first and last name, in the “Email address” and “Confirm email address” fields you need to enter your address email and in the “Password” and “Confirm password” fields you need to enter a password.

After that, below you can check the boxes to receive a weekly product review and digest by email. If you plan to regularly buy something from Zappos, then you should check both boxes and you will receive useful materials about shopping on Zappos by email.

Below you can indicate where you heard about Zappos. You don't have to fill it out.

After filling out the form, click the “Register now” button at the bottom of the page

Registration is completed.

To continue shopping, just click the “Continue shopping” button.

Registration on the site

You can start shopping. Let's order men's shoes with a price of up to $10 and a leather briefcase or briefcase also with a price of no more than $100.

To select men's shoes, you need to go to the “Shoes” menu and select “Career shoes” in the “Men’s shoes” block.

So, we are on the men's shoes page.

Let's take a look at the elements on this page.

Below the main menu is the number of items found. In our case, this is 1012 pairs of shoes.

On the left are the various filters. Under the main menu in the center there is the ability to sort products (by newness, by popularity, by brand, by price or by customer choice). Below are cards with products. Each card contains a photo of the product, name and cost.

Filters should be considered separately. The very first of them, “Sale items”, will show things that are on sale. The "Men's size" filter will filter shoes by size, "Men's width" - by foot width, "Category" - by shoe type, "Brand" - by manufacturer, "Occasion" - by occasion (office, wedding, street, etc. .), “Color” - by color, “Styles” - by style, “Price” - by price, “Materials” - by material, “Theme” - by model, “Pattern” - by texture, “Accents” - also in style, but in a slightly different context.

Because We have 1012 pairs of shoes in front of us, so we need to limit our selection to filters. Our goal is to find black leather office shoes under $100.

To do this, we will set the following filters:

1. Occasion – Office & Career – already available
2.Color – Black
3. Price - $100.00 and under
4. Materials – Leather

Please note that when installing a filter, in parentheses after its name it is written how many products will be shown if you install this filter.

After installing these filters, we were left with 166 models. Let's choose one of them.

I love the $69.99 Kenneth Cole Reaction Star Quality (currently on sale; without the sale these shoes would be $98.00).

Let's go to this model by clicking on the photo or title.

So, we went to the product page.

Let's take a look at the page elements that we will need when making a purchase.

On the left is the product information menu. In the center is the name of the product and immediately below it is the number of reviews and the average rating. Below is an enlarged photo of the product. Below it are additional photos that will open when you click on them. After the photos there may be a video.

On the right is a block that shows the cost of the product. In the same block you can select the size and add the product to the cart.

There are reviews at the bottom of the page.

Let's determine whether these shoes suit us or not.

Let's look at the photographs first. If you want to look at the product closer, click on the photo and it will enlarge very much, so that every seam is visible. To make the photo smaller, click on it again. Zappos is famous for photographing products from 6-8 angles.

After that, let's watch the video. The video will show these shoes on the foot and talk about some of their features.

Now in the menu on the left, let's look at information about the shoes by selecting “Item information”. Here we can read that the shoes have a leather upper, a soft insole, and a heel height of 1 and a quarter inches (about 3 cm).

I liked the shoes and want to order them. To do this you need to select a size. Because Americans have different sizes from European ones, so Zappos has made a convenient size conversion table. In order to open this table, you need to click on the “Size chart” link in the block to the right of the photo.

A window will open.

Sizes in Russia correspond to European sizes “Euro sizes”. On the left are the sizes for women's shoes, on the right - for men. For example, shoe size 42 corresponds to size 9 and 9.5 in the USA. To select the correct size, you can use more detailed guide and correspondence tables on our website.

Once you have determined your size, close this window and select a size in the right block. Then click the “Add to cart” button. After this, the trash can will open.

The shoes have been ordered. Let's order a leather briefcase or diplomat. To do this, in the main menu, go to the “Bags and Handbags” section and in the page that opens, select “Briefcases” in the menu on the left. A page with briefcases and diplomats opened.

We need a black or brown leather briefcase. Let's set the filters:

1. Color – black, brown
2. Price - $100 and under
3. Materials – leather

After setting the filters, only 3 products came up. None of them, unfortunately, satisfies us.

Let's change the "Price" filter and set the value to "$200 and under". The “$100 and under” value can be left unchecked.

12 products were released.

I love the Kenneth Cole Reaction “A Brief History” - 5" Double Briefcase for $129.95 (regular price $260). Let's go to the product page by clicking on the image.

Before us is the product page. Let's see photos of the briefcase. Very good. Now let's read the information about the portfolio. To do this, go to the “Item information” menu item on the left. It states that there are short handles and a long shoulder strap; There is an external pocket for documents with a zipper under the flap.

This briefcase is suitable, let's order it. To do this, click the “Add to cart” button on the right.

So, all goods have been ordered.

All you have to do is place your order and pay for it.

Ordering goods

First you need to check if all the items are in your cart.

You can change the number of items in your cart or delete them altogether. To change the number of products, change the quantity and click the “Update” button. To remove an item from the cart, click the “Remove” button.

The total cost of the order is indicated after the list of products on the right.

Payment on Zappos.com for customers outside the US and Canada is only possible with plastic cards. Therefore, to place an order, you must click on the “Proceed to checkout” button.

We are taken to the ordering page.

On the page you must enter information about the recipient of the parcel and information about the payment card from which payment will be made.

Enter the information about the recipient that was provided to you by the forwarding company. Zappos only ships within the United States and Canada.

And insert your address in the “YOUR PAYMENT INFORMATION” form. In this case, you must enter “111111” in the “Zip” field, and select “AA” for “State” (this is the store’s instructions for foreign buyers, the same as on 6PM.com). This is important! Follow the instructions strictly or the order will not go through.

All forms must be completed in English only.

If necessary, you can include a congratulation or message in the parcel. To do this, after entering the card information form in the field “WOULD YOU LIKE TO INCLUDE A GIFT MESSAGE?” check the box. A large field will open into which you can enter text up to 200 characters long.

After filling out all the information, click the “Submit my order” button.

The order has been paid. Now all that remains is to wait for it to be sent. You will receive a notification about this with a tracking number for the delivery progress. Zappos.com uses UPS to ship orders.